Part Time Supervisor - Melbourne Central

Come join the leadership team at our enchanting Melbourne Central flagship store!

The Role

The LUSH Melbourne Central store is looking for a superstar Supervisor to join their leadership team! This is a great opportunity to work in a fast-paced and high volume location alongside a passionate and ethically driven team that focuses on driving individual growth and development.

Their ideal candidate has a passion for providing personalised and high quality customer experience! You should be skilled in giving clear direction and feedback, and are passionate about driving sales and supporting staff to achieve their goals. While supporting in admin tasks is a part of the job, the role is designed to be on the shop floor, leading the team to success. Previous leadership experience will be highly regarded. This is a part-time Supervisor position working 30 hours per week on the following work pattern:

• Wednesday 12:00pm - 8:00pm
• Thursday 2:00pm - 10:00pm
• Friday 2:00pm - 10:00pm
• Saturday 12:00pm - 8:00pm

Core Responsibilities

• Leading the shop floor by delegating tasks and ensuring that customer's needs are being met.

• Supervising and training Sales Assistants to give the highest level of LUSH customer service.

• Leading by example when serving customers, taking customers on interactive store tours, moving from range to range while securing sales.

• Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.

• Training other staff on product knowledge, sales and processes.

• Assisting with other leadership, stock or sales related tasks when needed - we work as a team!

Our Perfect Match

• Has retail and/or leadership experience.

• Loves to give and received feedback.

• Has strong interpersonal communication skills. 
  

• Has flexible availability to meet the needs of the business. 

• Is a genuine people-person, and loves to help others.

• Has a strong ethical compass and is passionate about our brand values.

• Is a fast learner and wants to soak up knowledge about all things LUSH!

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer

• Full training and a supportive learning environment with daily feedback and coaching.

• A progressive work environment that celebrates diversity.

• Paid birthday leave. 

• A generous discount on LUSH products to keep you smelling and feeling fresh.

• A welcome pack of LUSH products and eco-friendly goodies.

• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Applications

Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your cover letter and resume. Please ensure all documents are in PDF format. Applications close at midnight on Tuesday 25th April 2023, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.