Part Time Sales Assistant QVB
Job No:
LUSHSAQVB14
Location:
Sydney
Customer service superstar needed for Sydney Flagship store!
The role
As a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door. We are currently recruiting for a Permanent Part Time Sales Assistant to work the following pattern;
- Week 1: Monday 9:00-14:00, Tuesday 12:00-15:00, Thursday 9:00-16:30, Saturday 14:00-19:00. 20 hours total
- Week 2: Monday 9:00-14:00, Tuesday 12:00-15:00, Thursday 9:00-16:30, Sunday 14:00-19:00. 20 hours total
The QVB store is the main Flagship store for Australia and has a large and vibrant team who celebrate diversity and prioritize growth and development! We are seeking candidates who are passionate about the customer experience and have previous experience in stock processes and handling deliveries. Experience opening and closing a store would be an advantage. As the busiest store in the Southern Hemisphere, flexibility in being able to adapt to a fast paced environment, provide 5 star customer service during peak times, and benefit from different leadership styles is essential to success in this role.
Core Responsibilities
-
Having genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.
-
Taking customers on interactive store tours and finding them the perfect products.
-
Demonstrating products and creating experiences with customers.
-
Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.
-
Assisting with other stock or sales related tasks when needed - we work as a team!
Our Perfect Match
-
Has customer service experience in a fast-paced environment.
-
Is reliable and excited to bring their best to each shift.
-
Is a genuine people-person, and loves to help others.
-
Has a strong ethical compass and is passionate about our brand values.
- Is a fast learner and wants to soak up knowledge about all things LUSH!
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.
We offer
-
Full training and a supportive learning environment.
-
A progressive work environment that celebrates diversity.
-
Paid birthday leave.
-
A generous discount on LUSH products to keep you smelling and feeling fresh.
-
Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
-
Award wages plus penalty rates on weekends.
-
Convenient location easily accessible by public transport.
-
Busy flagship store environment with regular events.
Applications
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday 4th of April 2021, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.