Housing Support Worker (HSAP)

Lyndell White House (Coburg)

Full Time Basis

INTERNAL ONLY

• Competitive rate depending on qualifications and experience + Superannuation + Salary Packaging
• Generous KM reimbursement – you must have a licence and a car
• Full Time Basis
• Based at our Lyndell White House in Coburg (VIC)

Your new role

We are currently seeking a motivated and enthusiastic professional, with a commitment to social justice, to join our multi-disciplinary community team at our Lyndell White House in Coburg as a Housing Support Worker within the Housing Support for the Aged Program on a Full Time basis. This program is funded by the Victorian Department of Health as part of the Low-Cost Accommodation Support Programs and has been developed to support the client population to maintain stable long-term housing arrangements and improve their health and well-being.

Please note you must have your own suitable car and valid driver’s licence to be considered for this role.

Your duties and responsibilities will include:

• Engage and establish a relationship of trust with clients.
• Assist the Manager and Housing Staff prioritise and decide who is nominated into any vacant properties.
• Identify and conduct ongoing client needs assessments on the unmet care and support needs of clients, taking into account their circumstances and preferences.
• Assist Clients where necessary, to move into accommodation with Wintringham or Housing Choices Australia, including co-ordinating relocation tasks as required.
• Regularly visit and monitor the health and welfare of clients.
• Provide practical and immediate assistance to clients to overcome health or other crises.
• Develop, implement, and review Case Files and assessments for each client.
• Co-ordinate the delivery of service to clients and advocate on their behalf if required.
• Monitor the degree to which client needs are being met by the program and other service providers.
• Develop and implement range of social support strategies and provide practical assistance to link clients into services that meet their social support needs.
• Provide case management to co-ordinate client access to services.
• Provide practical and flexible assistance such as making and helping clients to get to appointments and social support.
• Assist in enhancing responsiveness of local service providers to the needs of the target group and the achievement of sustainable improvements in the quality of service delivery.

We are looking for candidates with the following:

• An approved tertiary qualification in Social Work or equivalent Allied Health qualification.
• First Aid Certificate Level 2. (Mandatory)
• Experience working with older, homeless people and people with unmet, complex care needs.
• Outreach skills including the ability to visit and establish rapport with both socially isolated people and people with challenging behaviours.
• Current vehicle (Preferable)
• Current drivers licence (Mandatory)

This sounds great! How do I apply?

For more information about the role, you can download a copy of the Position Description here

Applications can be directed to Tania Bezzina and submitted via the Wintringham website

Please upload your CV and Cover Letter in PDF format. 

Applications close Tuesday 28th of October 2025 at 5pm

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine before commencing employment, and must provide evidence.