Communications Support Officer

Job No: MCC556017

Location: Taree

Employment Status: Full-time

No. of Vacancies: 1

Closing Date: 29 Sep 2024 AEST

The role

MidCoast Council’s Communication, Engagement and Marketing team has an opportunity for a Communications Support Officer to support the team by providing administrative support. Duties include inbox management, content updates across our website platforms, monitoring website feedback and triaging customer requests for action. The role will also have a focus on delivering high quality customer service to internal stakeholders.

Your ability to understand and navigate content management systems coupled with strong organisational skills will be integral in supporting our team to deliver accurate and engaging content for our diverse audiences.

What you'll bring

High level administration experience, including within content management systems
A customer-focused attitude and the ability to work collaboratively to achieve team goals
A genuine interest in working within the communications sector and an aptitude to learn new systems quickly

What we offer?

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development. Click here to find out more.

Salary: Starting salary $60,950 plus superannuation (negotiable based on skills and experience).

Location: This position will be based at our Administration Centre in Yalawanyi Ganya at 2 Biripi Way, Taree. You may also be required to be based from other Council sites across the MidCoast Council region.

Tenure: Permanent, Full Time.

Closing date: Sunday 29 September 2024 at 11.30 pm.

Want to know more?

Please review the position description in PDF or Word formats

For questions relating to the position requirements please contact Marcelle Boyling, Manager Communication, Engagement and Marketing who is the hiring manager for this role. Marcelle can be reached on (02) 7955 7575 or marcelle.boyling@midcoast.nsw.gov.au.

For enquiries regarding the application process please contact Josie Reardon, Talent Acquisition Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at josie.reardon@midcoast.nsw.gov.au.

How to apply:

When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
Please avoid using AI to generate responses to answer the questions in your application.
You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
Attaching a Cover Letter is not a requirement of the application process. However, there is an 'optional field' to attach a Cover Letter, if you wish to do so.
We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do. We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value.

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.

Apply Now

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Questions

Please outline your qualifications and experience relevant to this position.*

Have you worked with content management systems (CMS) before? Please provide examples of the CMS platforms you’ve used and how you contributed to managing or updating website content.*

Can you provide examples of how you have delivered strong customer service to internal and external stakeholders? What do you consider as the key elements of good customer service?*

Most recent resume attached*

If you have an injury, illness or disability that impacts your daily life, how can we support you with the recruitment process?

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Please provide us with details of any other information you think is relevant that supports your application for this position.

Please advise of your eligibility and right to work in Australia by selecting one of the following. You will also be required to provide original proof of your eligibility status when requested. Providing false or misleading information may disqualify you from being considered for employment opportunities with MidCoast Council.*
1. I am an Australian Citizen
2. I am a permanent resident of Australia or New Zealand citizen who has entered Australia on a valid passport and am allowed to stay and work in Australia without restriction.
3. I am a non-citizen with a valid visa that provides work rights.
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If you are selected to progress through to the interview stage and have progressed further in the recruitment process, we’ll conduct employment references with two of your referees through an online platform that is conducted by a third party company called X-Ref. By submitting this application you confirm you have read the Position Description, acknowledged the information you have provided is accurate and complete and understand that all details pertaining to this recruitment process remain confidential.*
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Communications Support Officer

Job No: MCC556017 Location: Taree Employment Status: Full-time No. of Vacancies: 1 Closing Date: 29 Sep 2024 AEST

Personal Details * Required field

Questions

Job No: MCC556017

Location: Taree

Employment Status: Full-time

No. of Vacancies: 1

Closing Date: 29 Sep 2024 AEST