The role

Our Community Outreach Team plays an important role in extending library services beyond our buildings, ensuring access to books, resources, and connection for those who can’t always visit our sites in person. Through home library deliveries, seniors programs, and inclusion initiatives, the team makes sure that everyone in our community has the opportunity to stay connected, keep learning, and enjoy the benefits of our library services. 

We’re currently looking for a part-time Home Library Assistant based at Forster Library. In this role, you’ll deliver home library services directly to customers, tailoring selections to individual interests and offering readers advisory support. You’ll also contribute to outreach programs that promote inclusion and lifelong learning, ensuring our services remain welcoming and accessible to all. As part of this role you’ll also be rostered for frontline library services — welcoming visitors, answering enquiries, and helping customers access the resources and support they need. 

We’re looking for someone who is friendly, approachable, and genuinely enjoys connecting with seniors and people with a disability. You should be enthusiastic about supporting library services, confident in providing readers advisory and technology assistance, and flexible in working across both outreach and frontline roles. 

If you’re passionate about customer service and community, this is a chance to be part of a team that makes a real difference every day! 

What we offer?

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development. Click here to find out more. 

Salary: Commencing salary $36,746 p.a (pro-rated based on part-time hours) + superannuation. Salary is negotiable based on skills and experience. 

Location: This position will be based at our Forster Library. You may also be required to be based from other Council sites across the MidCoast Council region.

Tenure:

• Permanent part-time
• 23 hours per week
• Tuesday to Friday

Closing date: Thursday 23 October 2025 at 11.30 pm.

Want to know more?

Please review the position description in PDF or Word formats

For questions relating to the position requirements please contact Ellen Matheson, Home Library and Seniors Inclusion Officer, who is the hiring manager for this role. Ellen can be reached on (02) 7955 7793 or ellen.matheson@midcoast.nsw.gov.au.

For enquiries regarding the application process please contact Josie Reardon, Human Resources Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at josie.reardon@midcoast.nsw.gov.au.

How to apply: 

• When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
• Please avoid using AI to generate responses to answer the questions in your application.
• You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
• Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
• Attaching a Cover Letter is not a requirement of the application process. However, there is an 'optional field' to attach a Cover Letter, if you wish to do so.
• We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do.  We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value. 

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We respectfully ask that recruitment agencies do not contact us at this stage.