Senior Cultural Experiences Officer

Job No: MCC6602574

Location: Taree

No. of Vacancies: 1

Closing Date: 17 Feb 2026 AEDT

The role

Are you an experienced leader with a passion for delivering exceptional cultural experiences? As the Senior Cultural Experiences Officer you will empower our volunteers and cultural experiences staff to achieve their best!

Your duties will include ensuring smooth communication across the team, managing rosters, training staff and volunteers, and coordinating front-of-house operations for shows and events across our cultural venues. You will also oversee bar operations such as stock management and inventory at the Manning Entertainment Centre.

This role is ideal for a motivated professional with excellent organizational skills, leadership abilities, and a strong commitment to creating memorable experiences for audiences and visitors alike. If you’re ready to take the next step in your career, apply now and help shape the success of our cultural programs!

The package:

Please review the position description in PDF or Word formats
$36.21 p/hour plus superannuation (negotiable based on skills and experience)
Permanent part-time 21 hours per week across a 7 day roster, based on event schedules
Opportunities available for additional hours up to 35 per week for shows and events

We are looking for a customer service professional who is passionate about arts and entertainment, and brings strong administrative and cash-handling skills to ensure smooth and welcoming front-of-house operations.

What we offer?

We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development. Click here to find out more.

Location: These positions are based at the Manning Entertainment Centre, 33 Manning River Drive, Taree. You may also be required to be based from other Council sites across the MidCoast Council region.

Closing date: 17 February 2026 at 11.30 pm.

Want to know more?

For questions relating to the position requirements please contact Michaela Kendall, Cultural Activation and Programming Coordinator who is the hiring manager for this role. Michaela can be reached on (02) 7955 7178 or michaela.kendall@midcoast.nsw.gov.au.

For enquiries regarding the application process please contact Josie Reardon, Human Resources Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at josie.reardon@midcoast.nsw.gov.au.

How to apply:

When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
Please avoid using AI to generate responses to answer the questions in your application.
You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
Attaching a Cover Letter is not a requirement of the application process. However, there is an 'optional field' to attach a Cover Letter, if you wish to do so.
We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do. We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value.

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.

Apply Now

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Questions

Please tell us a little about your availability for this part-time role, including if you are happy to work additional hours for events and show times at the entertainment centre.*

Please tell us a little about your qualifications and experience as it relates to this position, and the key strengths you feel that you would bring to this particular role.*

Can you provide an example of a time you have provided exceptional customer service?*

What software applications and point-of-sale systems have you used in your current/past role? What tasks did you use them for?*

Describe a time when you worked proactively in a team environment to support a group of people, such as volunteers or community members. How did you ensure they felt supported and motivated, and what was the outcome?*

Please confirm your resume is up to date.*
1. Yes

Please provide us with details of any other information you think is relevant that supports your application for this position.

If you have an injury, illness or disability that impacts your daily life, how can we support you with the recruitment process?

Have you ever served in the Australian Defence Force?

MidCoast Council proudly supports veterans, valuing their resilience and diverse skillsets which contribute to the workforce. We aim to recognise those who have served and support their career journey through our partnership with the Veterans Employment Program.*
1. Yes
2. No
3. Not specified

Please advise of your eligibility and right to work in Australia by selecting one of the following. You will also be required to provide original proof of your eligibility status when requested. Providing false or misleading information may disqualify you from being considered for employment opportunities with MidCoast Council.*
1. I am an Australian Citizen
2. I am a permanent resident of Australia or New Zealand citizen who has entered Australia on a valid passport and am allowed to stay and work in Australia without restriction.
3. I am a non-citizen with a valid visa that provides work rights.
4. I am none of the above

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Have you ever been known by any other name?*

If you are selected to progress through to the interview stage and have progressed further in the recruitment process, we’ll conduct employment references with two of your referees through an online platform that is conducted by a third party company called X-Ref. By submitting this application you confirm you have read the Position Description, acknowledged the information you have provided is accurate and complete and understand that all details pertaining to this recruitment process remain confidential.*
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Senior Cultural Experiences Officer

Job No: MCC6602574 Location: Taree No. of Vacancies: 1 Closing Date: 17 Feb 2026 AEDT

Personal Details * Required field

Questions

About MidCoast Council

Job No: MCC6602574

Location: Taree

No. of Vacancies: 1

Closing Date: 17 Feb 2026 AEDT