Revenue Officer

Job No: MER432
Location: Coburg

2x Part-time, maximum term roles available

  • 1x 12-month contract (1 December 2025 until 6 December 2026)
  • 1x 24-month contract (22 December 2025 until 26 December 2027)
  • Hybrid Working
  • Part time – 4-day work week (based on 24.5 hours per week
    • 2 days 9am - 4:00pm
    • 2 days 9am - 3:45pm
  • Vibrant, supportive and customer focussed team environment
  • Salary: $77k – 82k + Super (Pro-rata)
  • Ability to transfer or take LSL (Long Service Leave) within Local Government

About the role 

Merri-bek City Council has an exciting opportunity for a Revenue Officer to join our Finance team. Our revenue services team looks after 89,000 rateable assessments, we are currently looking for someone who will enjoy learning and working in a fast paced, customer service focused environment.

This position would suit someone who thrives in a fast-paced environment and has an excellent attention to detail. Previous experience in a high activity role which requires competing priorities, with excellent interpersonal communication, phone, email and written skills will be well regarded, alongside a strong commitment to customer service and attention to detail.

Skills and experience required to perform this role 

  • Rates / finance / debt collection experience preferred
  • Work experience in an entry level rates, revenue or customer services role is highly desirable but not essential.
  • Excellent interpersonal communication including phone and written communication skills and problem-solving skills.
  • A strong commitment to customer service, including the ability to manager difficult customers.
  • Excellent administrative skills.
  • A good level of skill with computer operating systems.
  • Attention to detail and a high level of accuracy.

What this role can offer

  • 4-day work week
  • Extensive opportunities for training & career development
  • Salary sacrifice options
  • A real sense of work-life balance & flexible work options
  • Employer-supported study assistance schemes
  • Wellness programs

For further information please contact Bianca Marasco – Team Leader Revenue Services on 9240 1132.

Applications close: 11:30pm, Thursday 30 October 2025.

*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Before submitting an application, please view the Position Description.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is committed to being a Child Safe organisation.

Our Commitment

In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.

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Privacy Acknowledgment

Merri­-bek City Council's recruitment system, medical, police check, reference checking and onboarding processes are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers unless you request us not to do so.

Personal and or health information collected by Council is used for municipal purposes as specified in the Local Government Act 2020. The personal and or health information will be used by Council for these purposes and or related purposes. Council may disclose this information to other organisations if authorised or required by legislation. The applicant understands that the personal and or health information provided is for the above purpose and that they may apply to Council for access to and/or amendment of the information.

Requests for access and or correction should be made to Council’s Privacy Officer via telephone on 9240 1111 or e-mail at Privacyofficer@merri-bek.vic.gov.au

Please note that the information provided as part of your application will not be accessed by anyone other than the People and Safety Branch and the hiring manager.

Acknowledgement

By submitting this application, I declare that to the best of my knowledge, the information supplied in this application (including accompanying documents) are true and correct. I understand that if any false or deliberately misleading information is given, or any relevant material withheld, my application will not be progressed, or if I am employed, my employment may be terminated at the discretion of Council. I further understand that any offer of employment is subject to all the pre-employment checks appropriate to the role being completed to the satisfaction of the Council.

Consent to Contact Referees

I understand that a representative of Merri-bek will contact me to gain my permission to contact any listed referee's before conducting a reference.

Important information

Preliminary Health Declaration

All applicants are required to complete a Preliminary Health Declaration as part of the application process. Merri-bek City Council advises that failure to disclose any pre-existing or past relevant physical restrictions, injury or condition, suffered by you which may affect your ability to fulfil inherent requirements of the position(s) applied for may result in you being disentitled to claim compensation. This is in accordance with the current Workplace Injury Rehabilitation and Compensation Act in respect of any further injury or illness, recurrence, exacerbation or aggravation of this injury, disease or condition.

COVID-19 Vaccination Requirements

Council requires all staff to be vaccinated for COVID-19 and provide evidence of this as part of this application.  Please note: If you are short listed for an interview, you will be required to present your vaccination certificate for sighting.

Working With Children Checks

Merri-bek City Council is committed to being a Child Safe organisation and providing environments that are safe for children and young people. We have zero tolerance for child abuse and harm. If the role you are applying for requires a Working with Children Check, you will be required to upload a copy of this document as part of your application.

Qualifications/Licences

Evidence of relevant qualifications and/or licences as required for the position you are applying for will need to be uploaded as part of your application.


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