Find your place here!

Located along the waterfront of Brisbane, Mr Percival's is a striking overwater bar at the heart of Howard Smith Wharves. Offering up service with style, Mr Percival's delivers the ultimate alfresco drinking and dining locale, where energy and elegance combine.

We are on the lookout for an experienced Full-time Operations Manager to join our dynamic team!

Reporting to the Venue Manager, the primary focus of the Operations Manager is to keep our service levels at the highest standard. With a proactive approach and known floor presence, you will be a strong supporter for our team members and build strong relationships with our guests.

Why Work for Us?

• Development opportunities/career pathways
• 50% team discount precinct wide
• Wellbeing initiatives including team yoga, run club, mindfulness sessions and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service

Key Responsibilities will include:

• Leading the guest experience and continually looking for opportunities to improve
• Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything that you do
• Monitoring of wages, comps and wastages
• Team member rostering in line with forecasting and budgeting
• Assisting the guests with any feedback and actioning as appropriate
• Contribute to a culture of care and safety, ensuring it becomes a way of life within the business
• Ensuring venue presentation is at a high standard at all times
• Liaising with other departments on a regular basis
• A high knowledge of the product produced in venue

What we’re looking for:

• Proven experience in a fast paced cocktail bar
• Previous experience in working in a high-volume hospitality environment
• Experience in managing and coaching teams
• Ability to own situations and make decisions as necessary
• RSA essential, RMLV desired
• Intermediate computer skills
• Qualification in Hospitality desired

This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!