Are you ready to do what you love? Join our team as a Duty Manager at Mr Percival’s.

Located at Howard Smith Wharves, Mr Percival’s takes inspiration from iconic European beach clubs with its very own unique Brisbane twist. You’ll feel like it’s summer all year-long, making it a must-visit for locals, interstate tourists and global tastemakers.  

Reporting to the Venue Manager, the Duty Manager will oversee shift operations, support the team, and ensure guests receive outstanding service from start to finish. You’ll be a key presence on the floor, supporting staff performance, driving service standards, and handling any operational issues as they arise.

Key responsibilities include:

• Lead and supervise the floor team during service
• Ensure a high standard of guest experience across all touchpoints
• Coordinate staffing, section allocations, and service flow
• Support staff training, coaching, and performance in real time
• Handle guest feedback professionally and resolve issues promptly
• Ensure compliance with RSA, WHS, and venue policies
• Assist with opening/closing duties, cash handling, and reporting
• Work closely with bar and kitchen teams to ensure seamless operations
• Drive a positive culture and ensure smooth communication across the team

What we are looking for:

• Proven experience as a Duty Manager / Supervisor in a high-volume premium venue
• Strong leadership skills and confidence managing teams during peak trade
• A calm, solutions-focused approach under pressure
• Excellent communication and customer service skills
• Strong attention to detail and operational awareness
• Ability to work evenings, weekends, and public holidays
• Current RSA and RMLV

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Here at Artemus Group, we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!