Community Safety Officer

Job No: NGSC142
Location: Stawell

Job Type Part Time - Permanent
Package $60,447.04 per annum
Position Description Community Safety Officer

About us

We have implemented a flexible approach to working arrangements and locations that operates on the Microsoft Platform and, where possible, we are upgrading our systems to be cloud-based. This improves efficiency and equips our employees to undertake their roles effectively and efficiently whether they are working in the office or in other locations

We have a Bring Your Own Device and Mobile Allowance policy, which we encourage candidates to read in conjunction with the position description.

About this role

This position is responsible for engaging with members of the community to ensure a peaceful and safe environment for all residents and visitors by effectively administering and enforcing a broad range of regulatory functions in the areas of Municipal Fire Prevention, animal control, local laws and parking control. This position is contracted for 16 hours per week, plus availability for on call is required.

Key Responsibilities

  • Ensure that Council’s statutory obligations under any Act, Regulation or Local Law for which the team is responsible are carried out in a courteous and efficient manner.
  • Ensure Council’s Service Standards are met, customers requests are handled efficiently in a knowledgeable, confidential and timely manner ensuring delivery is responsive. Provide information, assistance and education to the community, handle customer complaints and provide responses on a range of regulatory functions in the areas of Fire Prevention, animal control, local laws and parking control.
  • Regularly conduct inspections and investigations and keep accurate and detailed notes in relation to potential breaches of legislation and Local Laws in accordance with the appropriate Acts, Regulations, and Council policies.
  • Formulate concise and accurate documentation relating to investigations and where required assist in the preparation of documentation for court proceedings.
  • Ensure animals are impounded and seized when required and support the proper and effective operation of Council’s pound facilities  including: cleaning, feeding, hygiene, receiving and releasing of impounded animals.
  • Work closely with local vets and rescue groups in relation to the rehousing and destruction of impounded animals as required.
  • Write, issue and manage all notices, infringements and summonses when enforcement action is required and ensure their preparation, issuing and follow up is completed following prescribed procedures and legislation.
  • Review, inspect and enforce all permits applicable to the functions of Local Laws, parking, animal control and other applicable regulatory services.
  • Ensure parking regulations are monitored and enforced to maintain optimum flow of vehicles along streets and roads.  Participate in the review and initiate replacement signage installation as required.
  • Control the placement of signs and goods on footpaths, issue permits and ensure the collection of annual fees for footways.
  • Assist with the identification of new and review of existing local laws and associated procedures to ensure continuous improvement and improved community living.
  • Undertake Council’s strategic fire inspections to identify fire hazards and participate in the issuing of fire notices and the enforcement of issues.
  • Perform, as directed, other duties that are within the limits of the incumbent’s skill, competence and training.
  • Regular rostering to support council’s after hours service. 

About You

  1. Relevant Qualifications preferred as specified in the position description. Relevant practical experience in a similar role is necessary.
  2. Demonstrated ability to effectively communicate with customers and staff to provide information and maintain good customer relations.
  3. Demonstrated ability to apply the appropriate legislation, follow regulatory processes and keep accurate records.
  4. Demonstrated time management skill, including the ability to set priorities and organise work to meet the needs of internal and external customers.
  5. Ability to participate in the after hours service requirements.

How to apply

  • Download and read the position description.
  • Attach a cover letterresume and separate document addressing the full 'selection criteria' (outlined in the position description).
  • Submit your application by following the process on this page.

If you'd like to know more contact Stephanie Burns, People and Culture Officer at or call 03 5358 8700. 

Applications close 12.00pm Monday 26 July 2021

Northern Grampians Shire Council is an Equal Employment Opportunity Employer


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