EOI - Casual Event Staff - North Sydney Festival
Job No:
NSYD415
Location:
North Sydney
The Events Team is seeking Expressions of Interest from staff to assist with the North Sydney Festival on Saturday 2nd November 2024.
Position: Event Assistant (Bump-In & Bump-Out)
Overview:
Support event setup (bump-in) and pack-down (bump-out) for smooth execution of festival logistics. Assist with infrastructure, vendor coordination, and general event operations.
Key Responsibilities:
- Bump-In (Setup):
- Assist in setting up stages, tents, signage, and equipment.
- Ensure all materials and infrastructure are in place before the event starts.
- Vendor & Contractor Coordination:
- Support vendors during setup, ensuring compliance with event layout.
- Liaise with contractors for equipment delivery and setup.
- Event Operations:
- Provide on-ground support during the event, helping with logistics and crowd management.
- Respond to issues and assist the event manager as needed.
- Bump-Out (Pack-Down):
- Help dismantle and pack away equipment, signage, and structures.
- Ensure the site is cleared and returned to pre-event condition.
Requirements:
- Ability to lift/move equipment and work outdoors.
- Good teamwork and communication skills.
Position: Information Tent Event Assistant - Customer Service
Overview:
Assist festival attendees by providing information, directions, and support. Serve as the first point of contact for event inquiries, helping create a positive experience for all visitors.
Key Responsibilities:
- Visitor Assistance:
- Answer questions about event schedules, locations, and services.
-
- Direct attendees to key areas (stages, food stalls, restrooms, first aid).
- Material Distribution:
- Hand out event maps, guides, and schedules.
- Keep information up-to-date for attendees.
- Lost & Found:
- Manage lost and found items and assist attendees with lost belongings.
- Customer Service:
- Address attendee concerns or issues with professionalism.
- Provide safety and emergency instructions when needed.
- Communication Hub:
- Relay important updates from the event team to attendees and volunteers.
Requirements:
- Strong communication and customer service skills.
- Ability to multitask in a busy environment.
North Sydney Festival Program
|
ROLE |
SHIFT TIMES | PAY RATE |
|
Events Assistant
|
7:30AM-12.30PM 2 x positions available 1:30PM - 5:30 PM 1 x position available
|
Grade 12 (based on 38 hrs pw) $34.73 25% casual loading $8.68 25% Saturday Loading $8.68 L1 Adverse $0.49 Saturday Casual Rate Total $52.58 per hour |
|
Event Assistant - Customer Service
|
9:30AM - 1:30PM 2 x positions available 1:30PM - 5:00PM 2 x positions available |
Grade 12 (based on 38 hrs pw) $34.73 25% casual loading $8.68 25% Saturday Loading $8.68 L1 Adverse $0.49 Saturday Casual Rate Total $52.58 per hour |
How to apply
- Internal Staff Only - Discuss and seek approval from your manager/supervisor.
- Apply and respond to the questions below.
- All casual staff must have a current Working With Children Check (WWCC) or ability to obtain.
Please note, staff engaged in a casual arrangement cannot claim the tax-free threshold. You will be taxed at the rate for secondary income.
Please contact Olivia Fayard (9936 8138 or 0424 601 465) or events@northsydney.nsw,gov.au for further information on the roles.
Closing Date: Friday 25 October 2024
North Sydney Council is committed to the principles of Equal Employment Opportunity in order to provide a working environment that embraces and values diversity and inclusion. North Sydney Council also adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.