People Experience Officer

Job No: NSYD499
Location: North Sydney

North Sydney Council administers the North Sydney local government area on Sydney’s picturesque lower North Shore. Our 400 employees look after 77,000 residents spread across 10 square kilometres of land on the foreshores of Sydney Harbour providing spectacular harbour views, beautiful parklands, and a bustling CBD. Our aim is to ensure North Sydney remains a welcoming, well-designed, safe and beautiful environment for residents, workers and visitors.

 
The Role

We’re looking for a friendly, organised and proactive People Experience Officer to join our People and Culture team. This is a central role that helps ensure our employees receive clear, timely and helpful support from the moment they join Council.

You’ll be the first point of contact for HR enquiries—whether by phone, email, or in person—triaging requests, handling routine matters, and referring more complex queries to the right specialist. You’ll process employment changes such as contract variations and secondments, keep our HR systems up to date, and ensure records are accurate across the employee lifecycle.

You’ll also support a range of people initiatives including onboarding, wellbeing, diversity, and engagement activities. Whether you're managing inboxes, sending out internal communications, or helping coordinate employee feedback tools, your work will contribute to a more connected and consistent employee experience.

 
The Person 

You’re someone who genuinely enjoys helping others and getting things done right. You bring strong attention to detail, great communication skills, and a natural ability to stay organised. You’re confident using systems, understand the importance of data accuracy, and take pride in responding quickly and professionally. Most importantly, you bring a people-first mindset to everything you do—no question is too small, and no task too routine.

 

Why work at North Sydney Council?

We're committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

North Sydney Council as an employer offers excellent employee benefits such as:

  • Easy accessibility to work with spectacular harbour view work locations
  • Access to Fitness Passport 
  • Excellent work-life balance with a 35-hour working week for indoor employees or fortnightly RDO’s for outdoor employees
  • Flexible working hours with access to flexi-time for indoor employees
  • Freedom to direct contributions to any compliant superannuation fund
  • A holistic health and well-being program offering exercise classes, flu vaccinations, skin checks
  • Access to employee recognition and reward program
  • Weekly fruit baskets
  • Free access to counselling sessions through our Employee Assistance Program
  • Free financial advice by a certified Financial Planner
  • Monetary transport allowance
  • Invitations to local government events, training and planning sessions
  • Access to corporate social events at picturesque harbour locations
  • Close locale to transport options including train, bus, metro and bike ways 

 

Salary Range: $79,561 to $95,000 per annum + $1,000 pa Transport allowance + 12% superannuation 

35 hours per week with access to flexi time 

 
How to apply

Applicants are required to submit a resume and provide a brief summary of how your skills and experience meet the key requirements of the role. 

Applications close Sunday, 20 July 2025, however interviews will begin as suitable applications are received. Don’t wait to apply – we’re ready to meet the right person as soon as possible.  

Please note; this position requires a National Police Check as part of the recruitment process.

To view the Position Description, Click Here 

 

Closing Date: 20 July 2025 - 11.30pm  

 

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to  provide a working environment that embraces and values diversity and inclusion. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply. North Sydney Council fosters the concept of equity and fairness across all facets of employment including recruitment, promotion, training and equity of access to benefits for staff.

Apply Now

Privacy Acknowledgment

North Sydney Council is collecting personal information from you as part of the recruitment and selection process. Council is committed to protecting your personal information and our policy on privacy and personal information represents local government best practice. North Sydney Council is an agency under definition of the NSW Privacy and Personal Information Protection Act 1998.

Council will also comply with the Health Privacy Principles in the following ways:

  • Your vaccination status will only be used for business purposes and for application as required under Council’s COVIDSafe Plan/s.
  • To ensure accuracy, Council will only accept information regarding your vaccination status from you.
  • Your vaccination status may be shared with other Council Officers for work purposes such as ensuring compliance with the Covid Safe Plan, ensuring compliance with legislation and for the allocation of work tasks and locations.
  • Your vaccination status will be held in Council’s HR System. This will be recorded in a similar way to how we record other information such as medical certificates.
  • Where Council does not know your vaccination status you may be required to comply with certain restrictions that apply at the time and as required by Council Policy or COVIDSafe Plan.

Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions

About Us

With a cohort of approximately 400 permanent (full time and part time) employees, we consider ourselves not too big, not too small - just right! At North Sydney Council we're committed to creating a diverse, inclusive and positive workplace. Our teams value the unique contribution each member makes, and genuinely strives towards making North Sydney Council a fun place to work! The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing. Our commitment to our staff at North Sydney Council is: To optimise employee performance in an enjoyable, safe, fair and equitable workplace