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Salesforce Specialist
Job No:
ODMH1229
Location:
Parramatta/Hybrid
Join One Door Mental Health as a CMS Development and Support Officer on a fixed term full-time basis (parental leave cover contract) until 30 June 2025! You’ll enjoy the flexibility of a hybrid work model, working between our Parramatta office and working from home.
About One Door
One Door Mental Health is a pioneering, purpose-driven service provider dedicated to supporting individuals living with mental illness, along with their families and carers. With over 30 years of experience, our innovative services and community-driven approach create a safe and supportive environment. Learn more about our values and mission here.
About the Program
One Door Mental Health provides a Client Relationship Management System (CRM) for all its programs and services based on the Salesforce platform. These services are for people with mental illness and their families. The system gives ODMH the ability to derive business intelligence on the services the organisation delivers allowing strategic planning.
About the Role
The CMS Development and Support Officer will work as part of a small IT support team and is responsible for maintaining, developing and providing customer support and training for the Salesforce for NDIS and Different Programs customized applications. This role will also perform daily administrative tasks.
Please note that this is a temporary full-time role to cover a period of parental leave. The position will end on 30 June 2025 or sooner, if the parental leave period concludes earlier.
Your Benefits
- Flexible Work Environment: Enjoy the convenience of a hybrid work arrangement, with the flexibility to work both from home and in the office.
- Competitive Salary Packaging: Maximize your take-home pay by salary packaging up to $15,900.
- Fitness Passport: Take advantage of our discounted workplace health and fitness program, offering you and your family access to a wide range of gyms, pools, and fitness centers at a fraction of the regular cost. For 50% less than a typical gym membership, enjoy unlimited visits and stay motivated to maintain your health and well-being.
- Leave Perks: Enjoy leave perks including birthday leave, study leave, and an extra annual picnic day leave!
About You
We are looking for someone who is:
- Able to work autonomously and be relied upon to take initiative
- A collaborative team player with a positive attitude
- Motivated, flexible, and committed to making a difference
- Respectful and trustworthy in all interactions.
Your skills and experience
For further details on the role and the skills and experience required, please view the Position Description here.
- 3+ years hands on Salesforce administrator experience in a customer face role.
- Certified Salesforce administrator.
- Ability to break down a problem and find solutions.
- Have strong communication skills and be able to solve problems and converse with stakeholders of all levels
- Hands on experience enabling and delivering solutions in Lightning.
- Understanding of Sandboxes & Deployment processes, Change Sets & Packages.
- Experience with security settings, Profiles, Roles, visual flows, process builder, workflow & validation rules, custom email templates, reports, dashboards, Conga.
Additional Details
One Door Mental Health requires all staff to have a Police Check clearance, a current Working with Children's Check and NDIS Worker Screening clearance and appropriate COVID-19 Vaccination. One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.
How to apply?
If you’re ready to join a values-driven organization and make a real difference, we want to hear from you! Submit your application below (scroll down) by 11:59 PM, 15 November 2024. Applications will be assessed as they are received, so apply early!
If you’re ready to join a values-driven organization and make a real difference, we want to hear from you! Submit your application below (scroll down) by 11:59 PM, 15 November 2024. Applications will be assessed as they are received, so apply early!
Any questions?
If you have any questions about the role or would like further information, please contact Patrick Kerlin (Chief Financial Officer) on patrick.kerlin@onedoor.org.au or Deborah Byrne (Contract & Funding Lead) on deborah.byrne@onedoor.org.au
Don't miss this opportunity to join a recognised and respected organisation that is purpose and values driven!