People and Culture Specialist

Job No: ODMH128
Location: Sydney

  • Full time or part time considered (minimum 3 days/week)
  • Sydney - location negotiable
  • Schcads Level 5 - $42-45/hour depending on experience
  • Salary packaging benefits - up to $15,900 of your salary tax-free

About One Door

One Door Mental Health is a leading for purpose service provider for those living with mental illness, their families and carers.  Our community creates a safe place that connects people, our services are innovative and supported by more than 30 years of experience, and our advocacy work is putting an end to stigma through education and understanding.  Creating a world in which people with a mental illness are valued and treated as equals is at the heart of everything we do.

Our workforce operates within our purpose-driven approach called Recovery 2gether.  Recovery 2gether provides a simple, clear, framework of support for: consumers, carers & families; staff; and the whole organisation. 

Our services are delivered mainly by self-organising teams; where team members are collectively accountable for working with the people we support and fulfilling team-tasks. Some teams are led by Managers.

The role

Reporting to the People and Culture Lead, this role will:

  • provide operational support to teams, coaches and managers on People and Culture matters
  • manage the recruitment of talent for One Door
  • actively contribute to the continuous improvement of People and Culture practices and services.

The key responsibilities include:

  • Deliver operational support and guidance on People and Culture practices to teams, coaches and managers to achieve quality outcomes
  • Enhance One Door’s recruitment strategies, reviewing attraction and sourcing practices, job advertisements and the Careers web page to promote One Door’s brand as an employer of choice.
  • Manage the recruitment process via application management system, providing support, guidance and training on recruitment and selection processes to teams, coaches and managers.
  • Oversee and support self-organising teams, coaches, and managers on the probation review and staff performance improvement processes.
  • Be a point of escalation for employment and performance-related concerns arising within self-organising teams that are outside their locus of control, or outside their knowledge and experience. Lead the resolution process.
  • Support the People & Culture Lead to provide advice, counselling and undertake investigations (where required) for performance management and grievance matters in compliance with legislation and in accordance with One Door’s policies and protocols.
  • Manage the engagement of volunteers and students across all programs.
  • Support the People and Culture Lead and play a key role in projects.

What we are looking for

  • An out of the box thinker interested in self organising team practices who will thrive in a progressive and changing work environment.
  • Tertiary qualification in Human Resources, or related field with a minimum of 5 years of human resources experience in a business partnering role.
  • Strong generalist HR background with knowledge and application of key HR areas of practice including employee/industrial relations, recruitment, learning and development and performance Management.
  • Sound understanding of employment legislation and confidence with interpreting and applying Modern Awards.
  • Experience in managing grievances and other workplace matters.
  • Values consistent with purpose-driven ways of supporting teams and team members.
  • Strong written, oral communication and interpersonal skills, including non directive coaching, negotiation, influencing and problem-solving skills.
  • Demonstrated experience to collaborate and build positive relationships with all stakeholders.

 A copy of the position description can be viewed here.

Your values and our values

Our values are integral to everything that we are as an organisation and how we interact with each other, our consumers and carers.  As you consider whether this role is for you, please take some time to reflect on your own values and One Door’s values.  Click here to view our values ASPIRE to work out if they resonate with you.

 If you would like to know more about this role, please contact Yvonne Nixon on 0410 544 261 for a confidential discussion.

 Your application for this position will require for you to have a Police Check (verified in the last 6 months), a current Working with Children's Check and an application in process for the NDIS Worker Screening clearance at Service NSW.

  One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

Apply Now

Privacy Acknowledgment

One Door's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.


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