You In Mind - Administrator
You in Mind (YIM) has been commissioned since 2017 by the South Western Sydney Primary Health Network (SWSPHN), to provide psychological support for people living in South Western Sydney, who are assessed as having a mild to moderate psychological needs, or living with a severe mental illness and require psychological support
As the You in Mind Administrator, you will be responsible for supporting the program to facilitate intakes and referrals and other administrative tasks for the program.
- Triage incoming referrals for YIM, and or other service options based on consumers support needs.
- Perform brief, recovery-focused intake assessments to match consumer-need with program eligibility.
- Warmly connect consumers with the best support option (internal and external) to match need.
- Record timely consumer data, case notes, outcomes in the Client Management System.
- Form and maintain relationships with key psychosocial support stakeholders; attend relevant meetings.
What you will bring to the role
- Ability to work independently, with high volume workflow and within clear timeframes.
- Values consistent in applying a recovery-based approach to assisting people with severe and mental illness.
- Knowledge of the health and welfare sectors relevant to consumers with severe and persistent mental issues.
- Ability to communicate collaboratively with team members and all stakeholders specific to this position
- Relevant tertiary qualifications to Certificate IV or higher, and/or equivalent relevant work experience.
- Computer literacy in Microsoft programs or similar, and the capability to learn other applications.
About One Door
One Door Mental Health is a leading for purpose service provider for those living with mental illness, their families and carers. Our community creates a safe place that connects people, our services are innovative and supported by more than 30 years of experience, and our advocacy work is putting an end to stigma through education and understanding. Creating a world in which people with a mental illness are valued and treated as equals is at the heart of everything we do.
Our workforce operates within our purpose-driven approach called Recovery 2gether. Recovery 2gether provides a simple, clear, framework of support for: consumers, carers & families; staff; and the whole organisation.
Our services are delivered mainly by self-organising teams; where team members are collectively accountable for working with the people we support and fulfilling team-tasks.
Your values and our values
Our values are integral to everything that we are as an organisation and how we interact with each other, our consumers and carers. As you consider whether this role is for you, please take some time to reflect on your own values and One Door’s values. Click here to view our values ASPIRE to work out if they resonate with you.
Your application for this position will require you to have a Police Check (verified in the last 6 months), a current Working with Children's Check, an application in process for the NDIS Worker Screening clearance at Service NSW and under the current NSW Public Health Order, evidence of at least 3 doses of the Covid-19 or provide evidence of an authorised medical exemption.
One Door Mental Health is an Equal Employment Opportunity Employer and values lived experience of mental health recovery and diversity in our workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.