HHS - Housing Support & Outreach Worker

Patricia Lakin Housing - Bendigo

Part Time Basis

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania

Your new role

We are currently seeking a flexible and enthusiastic Housing Support & Outreach Worker to join our regional site based in Bendigo on a part time basis. The head office for the Grampians region is located in Ballarat; you will be required to attend the Ballarat office every 2 weeks for team meetings. We are seeking candidates with excellent communication skills who can build rapport with those who are socially isolated within the community. You will have a non-judgmental attitude, the ability to liaise with people form varying socioeconomic backgrounds, and experience working with both socially isolated people and people with challenging behaviours.

Your responsibilities and duties include:

• Assessing potential clients, taking into account their history, circumstances and preferences
• Coordinating the referral, nomination and housing support to a number of clients living in transitional housing properties and assisting them to obtain long-term accommodation and support services
• Encouraging and supporting clients to make decisions regarding their use of services and to manage their own health and welfare needs
• Enhance the social contact of isolated clients by providing social support or linking and referring them into social and recreational activities

 We are looking for candidates with the following:

• A tertiary qualification in Social Work, Welfare, Community Services or a related discipline, or extensive experience working in the homelessness or community services sector

• Outreach skills including the ability to locate and establish rapport with both socially isolated people and people with challenging behaviours.
• Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• A current drivers licence, and reliable vehicle
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communication skills and the ability to engage with people from varying backgrounds.
• First Aid Certificate

What we can offer you:

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Competitive pay rates: $40.69 - $48.81 p/hr plus superannuation (dependent on qualifications + experience)
• Permanent, Part Time - 3 days a week (0.6 FTE)

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

This sounds great! How do I apply?

For more information about this exciting role, you can view a copy of the Position Description here.

Contact Aymeric Derbecq aderbecq@wintringham.org.au with any questions about the role.

Applications close on Monday 20 July 2026 at 5pm.

Please don’t wait for the closing date as we will be assessing applications as they are received.

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties may prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine as well as the 2026 Influenza Immunisation before commencing employment, and must provide evidence.