Medical Receptionist - Casual Pool

Location: Newman

Employment Type and Category:  Casual Pool

Remuneration: $35.62 - $40.87 (inclusive of casual loading) per hour + superannuation

About the Opportunity

The Medical Receptionist position is primarily responsible for providing professional and confidential administration services to support the effective service delivery and day-to-day functioning of the PAMS Newman Clinic, this position is essential in ensuring the service is perceived by local community members as accessible, friendly and welcoming.

As the first point of contact with the public, we are looking for an experienced Medical Receptionist who is pleasant, courteous, highly professional and able to interact with a wide and diverse consumer group. 

For further information and Job Description Form click here or please visit http://www.puntukurnu.com.au/

About You

To be considered for this position, you will have:

• Knowledge and understanding of Aboriginal and Torres Strait Islander cultures, values and beliefs, and an understanding of health issues impacting on Aboriginal people in Western Australia.
• Demonstrated experience working in an administrative and/or reception role within a similar environment.
• Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences.

Additionally, desirable criteria include:

• The person is of Aboriginal and/or Torres Strait Islander descent and is acknowledged as such by their community.
• Understanding the challenges and issues including social determinants affecting Aboriginal people’s health in contemporary Australian society.
• Have previous experience working within an Aboriginal Community Controlled Health service environment.
• Hold a relevant tertiary qualification in Business Administration or similar.
• Demonstrate an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders.
• Have experience utilising an electronic patient information system (e.g. Communicare).
• Have experience working with the Medicare system in the primary health care setting.

You will be expected to comply with and demonstrate a positive commitment to the highest level of achievement in Equal Employment Opportunity, Work Health & Safety, Code of Conduct, Quality Improvement, Performance Management, Client Focus and Confidentiality throughout the course of your duties.

The position involves working with a multicultural organisation where the majority of staff, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

As per section 51 of the Equal Opportunity Act 1984 (WA) PAMS actively seeks to increase the diversity of our workforce to better meet the differing needs of our clients and stakeholders and to improve equal opportunity outcomes for our employees. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Please note: In addition to the above skills and experience, the successful candidate will require an unrestricted WA “C” Class Driver’s Licence, and be required to submit a National Police Clearance (dated within 3 months) prior to appointment, in order to be eligible for the position.

All new employees must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate with your application. You will be provided with relevant information, including the compliance date during the recruitment process.

Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement. Acceptable evidence includes an Australian or New Zealand passport, birth certificate, or foreign passport with relevant visa.

About the Benefits

While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $35.62 - $40.87 (inclusive of casual loading) per hour + superannuation. In addition, you will have access to a number of fantastic benefits including:

• Salary Sacrifice option
• Flexible working arrangements;
• Support to further invest in your career through additional training;
• Employee Assistance Program.

This position offers the opportunity to work closely with remote Aboriginal communities and make a drastic impact to the health and well-being outcomes of these communities.

PAMS operates five sites, four of which are remote and managed by a team of clinicians and a range of ancillary workers. Although the successful candidates will have a substantive location (Newman) they must be prepared from time to time to work across any one of these sites should they be required.

PAMS operates in some of the most remote parts of Australia and staff are required to be proficient at driving a 4WD vehicle and willing to fly in light aircraft.

About the Organisation

With an administrative hub based in Newman, in the Pilbara region of Western Australia, The Puntukurnu Aboriginal Medical Service (PAMS) provides holistic primary health care to the individuals and families within Newman and the remote communities of Jigalong, Parnngurr, Punmu and Kunawarritji.

PAMS has over 700 registered clients, with most being Martu. Services offered include health education and promotion programs and initiatives, as well as the monitoring and management of ongoing health issues such as diabetes, hypertension, ante-natal & post-natal care and child health

Applications close Thursday, 30 June 2022.

Please note this advertisement is for a Casual Pool and applications will be assessed as required and interviews scheduled accordingly. PAMS reserves the right to withdraw this advertisement without further notice, therefore we encourage interested candidates to submit their application without delay. 

For further information including, please contact the Human Resources team on 08 9177 8307.