Rostering Support Officer

North Western Office - Flemington (VIC)

Full Time Basis – Short term contract (6 months)

• Join a fast-growing, purpose-driven not-for-profit making a real impact
• Competitive pay rate: $31.45 – $36.47/hr plus superannuation
• Access to exclusive Salary Packaging, Employee Assistant Program + discounts to leading retailers
• Full time (6 month contract) role with part-time also considered

About us

Looking for a role where your work truly matters? At Wintringham, we’re not just another organisation — we’re a purpose-driven community. We support older Australians who are at risk of homelessness, and every member of our team plays a part in changing lives for the better. Join over 1,000 passionate staff across Victoria and Tasmania and help us deliver care, housing, and hope.

Your new role

As a Rostering Support Officer, you’ll be the heartbeat of our service delivery. You’ll keep everything running smoothly behind the scenes, ensuring our clients receive the care they need, when they need it.

 Hours of work will be within the span of 7:00 AM to 6:00 PM (Monday to Friday)

Your duties and responsibilities will include:

• Coordinate services with case managers via email and phone.
• Confirm bookings in GoldCare and assist with billing prep.
• Contact clients to confirm service arrangements.
• Allocate ad-hoc shifts to maintain continuity of care.
• Liaise with third-party labour providers for service allocation.
• Manage SMS Global notifications for staff safety.
• Step in to backfill the Rostering Coordinator when needed.

What we will require from you:

• Strong computer skills and confidence with digital tools
• Ability to liaise with all levels of management, staff and clients/residents
• Excellent communication and interpersonal skills
• The ability to work independently and prioritise effectively
• A collaborative spirit and resilience in challenging situations
• Experience in rostering or scheduling (preferred but not essential)

This sounds great! How do I apply?

For more information about this exciting role, you can view copy of the Position Description here. 

Applications can be addressed to Kathryne Howe and submitted via our website.  We recommend you also include a Cover Letter outlining your suitability to the role

Applications close on Thursday 11^th of December 2025 at 5pm. Please upload your documents in PDF Format.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment, and must provide evidence.