Welcome to Roshana Care Group

Roshana Pty Ltd is a privately owned provider of Mental Health Care, Disability Support Services and Aged Care. Our head office is based in WA, and we own and operate facilities in WA, QLD, NSW and VIC. Established in 2001, Roshana Care Group has been at the forefront of providing Mental Health Care and Aged Care for over 20 years, with a strong commitment to high standards.

About the Role

With a strong focus on a person-centered approach to care and support, the Facility Manager at this Aged Care facility leads and manages the operations of the facility to ensure the delivery of high quality services that meet and exceed all required standards. Responsible for the daily operations of the center, the position manages the delivery of care and other support services to residents and provides leadership that is underpinned and consistent with our values. This includes working closely with and building positive and effective relationships with key stakeholders, including residents, families and staff, as well as managing finances, human resources and quality improvement activities, to achieve specific goals and objectives.

Duties and Responsibilities

Leadership

• Actively promotes and models the Values of the organization through a collaborative, multidisciplinary team approach that actively supports achievement of an ongoing, meaningful life for each resident.
• Leads the development and operational roll out of strategic initiatives at a local level.
• Builds strong partnerships and networks to facilitate genuine person-centered outcomes. This includes fostering positive relationships with residents, families and staff.
• Actively promotes and protects the image and reputation of the organisation.
• Manages and mentors staff, promoting a holistic, person-centered approach.
• Leads and manages change within the facility.

Management

• Oversees the performance, development and flow of work activities throughout the facility.
• Ensures performance development activities are undertaken across the facility, including competency development and performance management.
• Empowers and encourages staff to reach their full potential and leads by example.
• Ensures that key business processes, including;
• operational and risk management, including clinical risk and WH&S; 
• quality Improvement, Accreditation and ANACC;
• Financial management
• Consumer engagement and feedback
• Inventory management
• Maintenance
• Data collection and analysis
• Provision of client services are effectively and continually followed throughout the Centre.
• Oversees financial performance of the facility, ensuring income and expenditure targets are met.
• Provides management reports on activities, results and accountabilities.
• In liaison with the Property Manager, ensures preventative maintenance programs are
  undertaken and that unscheduled maintenance requirements are attended to.
• Ensures efficient and effective rostering of staff within the Centre that minimizes negative impact on residents through a consistent assignment approach.
• Oversees and ensures that the WH&S and Injury Management systems are effectively utilised through commitment, resourcing and active participation and engagement.

Service Delivery

• Oversees and monitors the provision of care and services within the Centre to ensure that the
  physical, social, emotional spiritual and clinical needs of residents are met.
• Understands and supports the roles and rights of families in the provision of care and support to residents.
• Responds to prospective resident enquiries, maintains a waitlist and interview process for prospective residents.
• Personally inducts new residents into the facility with a site tour and leads the initial six week family conference.
• Provides an environment that ensures standards of service delivery are in accordance with best practice, including; recognised clinical and funding practices; flexibility to meet the needs of the individual; sound and safe clinical practice; and compliance with organizational policy, practices
  and government regulation.
• Within their scope of practice, provides professional support and advice on resident and care related issues as required.
• Ensures compliance of all documentation in accordance with relevant legislation and standards.
• Provides an environment that fosters an innovative approach and commitment to best practice.
• Leads the development of local initiatives to achieve the highest standard of care and services to the residents and which are responsive to their individual needs.
• Facilitates a team based approach to service delivery.
• Nurtures and grows competencies, and staff skills within the facility by active recruitment, workforce development and effective and contemporary leadership.

Quality Improvement, Accreditation and AN-ACC

• Actively pursues continuous improvement opportunities across the Centre.
• Works toward the achievement and maintenance of centre's occupancy, funding and budget targets. 
• Ensures that customer, clinical and staff feedback is effectively collected, analysed and responded to and that opportunities for improvement and complaints resolution are identified and actioned.
• Ensures compliance with the Commonwealth Aged Care Standards and Outcomes across all areas within the Centre by conducting internal audits and assessments.
• Contributes to the development of Roshana Group policies and practices and ensures compliance with those policies and practices throughout the Facility.
• Ensure service collaboration and integration within and between professional disciplines and work areas including regular Clinical Care Team meetings, resident and family, staff meetings, and WH&S meetings.

Other 

• Ensures regulatory compliance in relation to Work Health and Safety, in accordance with Roshana Groups safety policies and practices.
• Actively contributes to the continuous quality improvement of the organisation.
• Actively implements Clinical Governance actions and contributes to the ongoing improvement of the Clinical Governance Framework of the organisation.
• Oversees preventative maintenance programs with relevant internal stakeholders
• Maintains own professional development.
• Ensures compliance with Roshana Group policies and practices.
  
  

Desirable Skills, Attributes and Experience

Essential

• Tertiary level qualification in an appropriate field and/or broad based and extensive experience in managing a diverse, dynamic and complex service.
  Exceptional contemporary leadership skills.
• Commitment and understanding of a person-centered approach to care and support.
• High level of experience and knowledge of the Aged Care industry, including contemporary issues, legislation and regulatory compliance, developments and opportunities, and application of the Aged Care Quality Standards.
• Significant experience with Australian Aged Care Quality Accreditation process
• Highly developed interpersonal, communication and negotiation skills, with the ability to communicate effectively and influence a wide range of stakeholders and customers.
• Demonstrated proficiency in a wide range of IT applications.
• An understanding of financial management principles with the ability to interpret, act and deliver solid financial results.
• A good understanding and experience of contemporary human resources practices.
• Demonstrated experience in the application of continuous quality improvement and risk
  management practice.
• A commitment to the development of safe work place and environment.
• Knowledge and commitment to Equal Opportunity and Diversity.
• Through understanding of the workers compensation and injury management process
• Demonstrated experience leading a team.
• Current National Police Certificate and assessment against requirements of the Aged Care Act.
• Current registration with AHPRA as a health professional.

Desirable

• Demonstrated knowledge of AN-ACC.
• Post graduate management qualification or achievement towards such qualifications.

Culture and Benefits

• A competitive industry salary package commensurate with skills and experience.
• Long term career development opportunities.
• On the job training and development opportunities available.
• Access to Roshana Care Group Employee Assistance Program.
• Roshana Care Group respects and embraces diverse perspective, experience, and traditions.
• Roshana care Group values each employee’s contribution towards achieving its business objectives.

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).  

Please note, only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au