Admissions Officer/ Receptionist l Carmel

Job No: ROS32403
Location: Carmel, WA

Welcome to Roshana Care Group

Roshana Pty Ltd is a privately owned provider of Aged Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, QLD and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for over 20 years, with a commitment to high standards.

About the Role

We are looking for an experienced, enthusiastic and committed Admissions Officer/ Receptionist to join our team at Carmel. The functions of this position include the provision of administrative support and management of information. Daily activities include answering phones, welcoming visitors, ensuring and supporting the effective flow of information and activities within the Aged Care Facility. 

 

Duties and Responsibilities:

  • Assisting the manager with the general administration of the facility
  • Management of the reception of the facility
  • Answer the telephone, direct calls as required and take messages as necessary
  • Maintaining Residents records
  • Conducting tours of the facility for potential residents and families
  • Coordination of ongoing employee training
  • Attend to banking, shopping, post office and other ad hoc work as required
  • Assisting with updating and compiling reports as required

 

Desired Skills, Attributes and Experience

  • Excellent time and task management skills
  • High level of interpersonal and communication skills
  • High level of commitment to customer service
  • Organised with a high attention to detail
  • Experience with MC Office Suite
  • Previous experience within aged care – highly regarded

 

Culture and Benefits: 

  • A competitive industry salary package commensurate with skills and experience.
  • Long term career development opportunities
  • On the job training and development opportunities available
  • Access to Roshana Care Group Employee Assistance Program
  • Roshana Care Group respects and embraces diverse perspective, experience, and traditions
  • Roshana care Group values each employee’s contribution towards achieving its business objectives
  • Our culture of compassion, respect, communication, teamwork and integrity not only supports the development of staff, but also ensures the wellbeing of all employees

 

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).  

Please note, due to the high volume of applicants only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au  

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Our Approach

Your life is yours to live, we’re simply along to support the ride. This is always how we’ve seen our role; to stand beside you on your journey, never leading or pushing you towards a certain goal or lifestyle. That means that a lot of what we do starts with a curiosity to get to know you. We listen and then design a care plan that suits your needs. This mandate extends to all areas of support - from mental health care to aged care and independent living assistance. When it comes to people, being heard is often the most important thing.