Welcome to Roshana Care Group

Roshana Pty Ltd is a privately owned provider of Aged Care, Home Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, QLD, VIC and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for over 20 years, with a commitment to high standards.

About the role

The Client Relationship Manager plays a crucial role in promoting our services and values to the broader community. As the first point of contact for potential residents, families, and stakeholders, the officer will represent Roshana Care with professionalism, empathy, and a deep understanding of our mission to provide high-quality, person-centred care.

This role involves building relationships, providing clear and accurate information, and fostering trust within the community to promote our services.

The CLM will attend community events, engage with local groups, and actively contribute to marketing initiatives to ensure Roshana Care remains a preferred choice for aged care and support services.

About You 

Because you will be the main point of contact for family members and residents, you possess excellent communication skills, an eye for detail and good understanding of the Aged Care Sector.

You will work collaboratively across our metro WA sites to maximise occupancy and promote our care and service offering. 

To be successful in this role, you must be able to provide exceptional service, be a team player and understand or learn quickly the working of financial arrangements in residential aged care.

Culture and Benefits

• A competitive industry salary package commensurate with skills and experience
• Long term career development opportunities
• On the job training and development opportunities available
• Access to Roshana Care Group Employee Assistance Program
• Roshana Care Group respects and embraces diverse perspective, experience and traditions
• Roshana Care Group values each employee’s contribution towards achieving its business objectives

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).  

Please note, due to the high volume of applicants only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au