Welcome to Roshana Care Group!

Roshana Care Group is a leading provider of aged care across Australia, dedicated to delivering quality care with compassion.

With our head office in Western Australia and Aged Care facilities across WA, Queensland, New South Wales, and Victoria, we have been proudly supporting older Australians for more than 20 years.

Guided by our values — Compassion, Respect, Communication, Teamwork, and Integrity — we create communities where residents and staff feel valued, supported, and empowered every day.

At Roshana Care Group, we are committed to enriching lives through genuine care and connection. 

About the Role

Working closely with our Grandton team, this position is responsible for providing reception duties, administrative and project support for the Grandton community. 

The functions of this position include the provision of administrative support and management of information. Daily activities include organizing and booking resources, answering phones, ensuring and supporting the effective flow of information and activities within Roshana Care Group.

Duties and Responsibilities:

• Prepares and maintains staff rosters, including management of planned and unplanned leave.
• Assists the Facility Manager to ensure the facility is staffed at an appropriate level. This includes assisting with the recruitment of new staff and induction process. 
• Ensures staff training bookings are made and communicated, and that staff training documentation is maintained.
• Answering telephone enquiries.
• Maintains files, documentation & archives.
• Efficient operation of the reception, meeting & greeting clients and visitors, arranging appointments for residents.
• Manages administrative aspects of resident admissions and discharges, including applications and wait lists, in conjunction with Support Services.
• Maintains inventory levels, including consumable supplies, sufficient to meet the care needs of residents and within budget levels.
• Maintain & monitor office equipment, order equipment consumables.
• Receive, sort and manage mail deliveries and other documents.

Skills, Attributes and Experience:

• Previous experience with rostering and scheduling (Desirable)
• Excellent oral and communication skills.
• Organised and presentable.
• Have a can-do attitude and a team player.
• Ability to multi-task and have attention to detail.
• Computer literacy.
• Bright and friendly demeanour with willingness to assist with all resident, client and visitor enquiries.

Culture and Benefits: 

• A competitive industry salary package commensurate with skills and experience. 
• Long term career development opportunities.
• On the job training and development opportunities available.
• Access to Roshana Care Group Employee Assistance Program.
• Roshana Care Group respects and embraces diverse perspective, experience, and traditions.
• Roshana care Group values each employee’s contribution towards achieving its business objectives.

How To Apply?

You can submit your application by clicking on ‘Apply’ (please attach an updated Resume and a Cover Letter).  

Please note, only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website www.roshana.com.au