Welcome to Roshana Care Group!

Roshana Care Group is a leading provider of aged care across Australia, dedicated to delivering quality care with compassion.

With our head office in Western Australia and Aged Care facilities across WA, Queensland, New South Wales, and Victoria, we have been proudly supporting older Australians for more than 20 years.

Guided by our values — Compassion, Respect, Communication, Teamwork, and Integrity — we create communities where residents and staff feel valued, supported, and empowered every day.

At Roshana Care Group, we are committed to enriching lives through genuine care and connection.  

About the Role

We are looking for an experienced, enthusiastic and committed Receptionist to join our team at Nedlands and Wangara Medical Centre. The functions of this position include the provision of administrative support and management of information. Daily activities include answering phones, welcoming visitors, ensuring and supporting the effective flow of information and activities within the Medical Centre. This position will be a permanent part time role working across both our Nedlands Medical Centre and Wangara Medical Centre with negotiable hours. 

Duties and Responsibilities:

• Assisting the manager with the general administration of the medical centre
• Assisting with updating and compiling reports as required
• Warmly greet and assist patients and visitors.
• Manage a high volume of telephone calls and inquiries with professionalism.
• Schedule, confirm, and follow up on patient appointments.
• Maintain the cleanliness and organisation of the reception and waiting areas.
• Accurately process Medicare billings, patient payments, and reconciliation.
• Perform general administrative tasks including faxing, scanning and mailing.
• Monitor and maintain stock levels of office supplies.
• Ensure patient confidentiality and compliance with privacy legislation.
• Support policy adherence and notify management of procedural changes.
• Assist with daily banking and basic financial record keeping.

Desired Skills, Attributes and Experience

• Excellent time and task management skills
• High level of interpersonal and communication skills
• High level of commitment to customer service
• Organised with a high attention to detail
• Experience with MC Office Suite
• Previous experience within a medical centre environment – highly regarded

Culture and Benefits: 

• A competitive industry salary package commensurate with skills and experience.
• Long term career development opportunities
• On the job training and development opportunities available
• Access to Roshana Care Group Employee Assistance Program
• Roshana Care Group respects and embraces diverse perspective, experience, and traditions
• Roshana care Group values each employee’s contribution towards achieving its business objectives
• Our culture of compassion, respect, communication, teamwork and integrity not only supports the development of staff, but also ensures the wellbeing of all employees

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).  

Please note, due to the high volume of applicants only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au