Rostering & Allocations Officer (2 Positions)

North Western or South Eastern Office (VIC)

Full Time Fixed Term Basis

• Competitive pay rate: $39.42/hr plus superannuation
• Two Full time roles available with flexible shifts scheduled between 7am and 5pm
• First role is a 6-month maternity leave contract starting June 2026, based from either our South East or North West office.
• Second role is 6‑month contract with immediate start, based at our North Western office.
• Some hybrid work flexibility is available to support work–life balance

About us

Looking for a role where your work truly matters? At Wintringham, we’re not just another organisation - we’re a purpose-driven community. We support older Australians who are at risk of homelessness, and every member of our team plays a part in changing lives for the better. Join over 1,000 passionate staff across Victoria and Tasmania and help us deliver care, housing, and hope.

Your new role

As a Rostering & Allocations Officer, you’ll be the heartbeat of our service delivery. You’ll keep everything running smoothly behind the scenes - ensuring our clients receive the care they need, when they need it. 

We’re currently offering two full‑time, 6‑month fixed‑term opportunities within our Support Services team. These contracts support different organisational needs - including a maternity leave coverage from the 29^th of June 2026 to the 5^th of January 2027 with flexibility to work from either our South East or North West office, as well as a fixed‑term contract available for immediate start, based at our North West office.

Your duties and responsibilities will include:

• Coordinate services with case managers via email and phone.
• Confirm bookings in GoldCare and assist with billing prep.
• Contact clients to confirm service arrangements.
• Allocate ad-hoc shifts to maintain continuity of care.
• Liaise with third-party labour providers for service allocation.
• Manage SMS Global notifications for staff safety.

What we will require from you:

• Strong computer skills and confidence with digital tools
• Ability to liaise with all levels of management, staff and clients/residents
• Excellent communication and interpersonal skills
• The ability to work independently and prioritise effectively
• A collaborative spirit and resilience in challenging situations
• Experience in rostering or scheduling (preferred but not essential)
• Background in health, aged care, disability, or homelessness sectors
• Understanding of aged care community services and frameworks

This sounds great! How do I apply?

For more information about this exciting role, you can view copy of the Position Description here. 

Applications can be addressed to Kathryne Howe and submitted via our website.  We recommend you also include a Cover Letter outlining your suitability to the role

Applications close on Tuesday 21^st of April 2026 at 5pm.

Please upload your documents in PDF Format

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine before commencing employment, and must provide evidence.