Customer Service Administrator

About The Company

Our client is Geelong's premier garage door specialist, known for their top-notch service and expertise in domestic, commercial, and industrial installations and repairs. They value quality workmanship and offer a diverse range of products and services to their customers.

What's in it for You?

• Negotiable Salary Based on Your Suitability
• Career Progression Encouraged and Supported
• Job Security in a Long-Standing and Growing Business
• Participate in Ongoing Training Sessions and Workshops
• Be Recognised, Appreciated and Rewarded for Your Efforts
• Access to a Fully Stocked Staff Room and Free Public Parking
• Great Opportunity for a Rewarding Career with a Reputable Company
• Work in a Friendly Environment that Welcomes New Ideas and Initiatives
• Regular Staff Lunches, After-Work BBQs and Occasional Friday Afternoon Drinks

About The Opportunity

As the Customer Service Administrator, you will play a crucial role in providing exceptional customer service in a fast-paced environment. Some of your responsibilities will include:

• Accept and process card and cash payments
• Efficiently handling data entry tasks with precision
• Maintaining a productive and engaging workplace environment
• Providing excellent customer service, in person and over the phone
• Managing standard office functions like filling, invoicing and sending quotes
• Embracing new technologies, such as AI, to enhance office practices

About You

The successful candidate will have:

• A strong work ethic with a drive to succeed
• Outstanding written and verbal communication skills
• Excellent multitasking abilities and attention to detail
• A proficient and high standard of written English and grammar skills
• Proficiency in computer skills, quick typing speed and willingness to learn new technologies

You will also have:

• A passion for career growth and development
• A friendly and engaging front-of-house presence
• A passion for delivering top-notch day-to-day performance
• The ability to immerse yourself in the workplace banter and environment

Apply today and don't miss out on starting this exciting opportunity in Geelong West!