Storage Sales & Customer Service

About The Company

Our client provides exceptional storage solutions and services to their customers. With a commitment to customer satisfaction and a focus on innovation, they are a leading provider in the self-storage industry.

About The Opportunity

As a Storage & Sales Consultant, you will play a crucial role in promoting and selling a range of services, including self-storage, vehicle hire, and removals.

Your responsibilities will include:

• Handling customer inquiries and providing excellent service across all communication channels
• Completing storage and vehicle hire contracts efficiently
• Managing customer payments, including cash handling and banking procedures
• Maintaining the box shop by restocking items and ordering supplies as needed
• Coordinating removal bookings and confirming appointments with customers
• Performing administrative tasks, including data entry and note recording within the StorMan Cloud system
• Operating security software and CCTV systems to maintain facility safety

About You

The successful candidate will have:

• Previous sales experience in a customer-facing environment
• A strong commitment to providing exceptional customer service across various channels
• Strong computer skills and experience running social media accounts 
• Experience with StorMan Cloud and Xero (desirable)
• Effective communication skills, both in person and electronically
• A current full Australian Driver’s License
• Ability to work alternative Saturday mornings (9am-12.30pm)
• Flexibility to cover for other team members on leave/sick 

You will also have:

• A collaborative spirit, with a willingness to support team members
• Excellent attention to detail, especially when completing legal documentation
• A professional approach and ability to work unsupervised
• The capacity to thrive under pressure while maintaining organisational and time management skills
• A confident demeanour and a positive attitude towards change

What's in it for You?

• Family Owned & Operated Group with Multiple Businesses
• Established Business with Over 60 Years of Experience 
• Career Growth | Develop Your Skills In a Supportive Environment
• Access to Company Vehicle or Travel Allowance for Travel Between Sites
• Increase Your Earnings with On Call Allowance After Probation 
• Dynamic Work Environment | Passionate Team Dedicated To Service
• Part or Full Time Hours Considered with Alternate Saturday Mornings 
• Immediate Start Considered for the Right Person

Apply today and don't miss out on starting this opportunity as soon as possible!