Assistant Service Manager

About The Company

Our client is a leader in the automotive industry, specialising in the sale of new vehicles, alongside offering comprehensive finance and insurance options. Their service department and workshop are dedicated to providing high-quality service. As a family-owned and operated entity, they pride themselves on fostering a stable work environment and nurturing the growth of employees.

About The Opportunity

As Assistant Service Manager, you’ll support daily operations and step up to lead in the Service Manager’s absence, ensuring smooth, efficient service.

Your key responsibilities will include:

• Taking bookings and managing them through our internal systems and programs
• Answering customer inquiries via email, telephone, and face-to-face interactions
• Costing and closing repair orders
• Managing customer arrivals and departures for their service bookings
• Identifying and documenting additional service requirements
• Liaising with technicians to ensure timely completion of work
• Ensuring overall client satisfaction throughout the service process

About You

The successful candidate will have:

• Experience as a Service Advisor
• Excellent communication and computer skills
• A positive, can-do attitude with the ability to work effectively in a team
• High attention to detail and strong organisational skills
• A willingness to learn, adapt, and grasp new processes and systems
• Strong leadership capabilities complemented by clear and effective communication
• Ability to prioritise workload to meet deadlines and work in a fast-paced environment

What's in it for You?

• Ongoing Training & Development to Enhance Skills & Career Prospects
• Long-Term Employment with Clear Career Progression Pathways
• Friendly, Team-Based Environment in a Well-Established Family Business
• Full Time Role | Exciting Growth Plans With Expanding Team
• Near By Shops With On Street Parking Available 
• Enjoy a Competitive Salary Commensurate with Your Experience
• Work in a Brand-New, State-of-the-Art, Fully Equipped Workshop
• Immediate Start Available For the Right Candidate
• Multi Award Winning Business - Mitsubishi Diamond Awards 2023

Apply today and don't miss out on starting this opportunity as soon as possible!