Customer Service Representative
Job No:
RS293692
Location:
Melbourne
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EARN $70,000 per annum + Super + Annual Performance Bonus
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Join a Respected National Leader in Transport Based in Balwyn
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Professional Growth Opportunities | Modern, Dynamic Workplace
What's In It For You?
- Established Team Culture – Join a stable, long-standing team that values collaboration and professional excellence
- Professional Growth – Ongoing structured training and development to support your career progression
- Dynamic Workplace – Diverse and fast-paced responsibilities to keep your workday engaging
- Prime Location – Enjoy working in Balwyn, with nearby cafés, shops, and free onsite parking
- Attractive Package – Earn $70,000 per annum + Super + Annual Performance Bonus
- Weekly Perks – Regular Friday lunches and a vibrant, social office environment
- Modern Office – Operate in a newly renovated, well-equipped workspace
About The Company
Our client is a nationally recognised provider of transport and freight services, celebrated for delivering reliable logistics solutions across Australia. With a strong operational foundation and commitment to service excellence, their Balwyn office is a dynamic hub where collaboration, consistency, and professional development take centre stage. Long-standing team members thrive in a supportive environment designed for growth and success.
About The Opportunity
This full-time, in-office position presents a unique opportunity for a driven and client-focused transport professional to contribute to a thriving organisation. As a key liaison between clients, partners, and internal teams, you will deliver high-quality service and operational coordination across multiple platforms.
Reporting directly to the Operations Manager, your responsibilities will include:
- Responding to enquiries from customers and logistics partners via phone and email
- Coordinating communications between internal teams and external stakeholders
- Resolving delivery issues with speed and a proactive, solution-focused approach
- Maintaining and updating delivery records using Excel and Google Sheets
- Preparing accurate freight quotes and pricing documentation
- Overseeing delivery tracking and status follow-ups
About You
The ideal candidate will bring:
- Previous experience in the transport industry (preferred but not essential)
- Strong computer skills, particularly with Excel and Google Sheets
- A team-oriented mindset with a commitment to client satisfaction
- The ability to thrive in a fast-paced, multifaceted environment
- Exceptional communication skills, both written and verbal
- Confidence working with numbers and freight costings
Apply today and don't miss your chance to accelerate your transport career with a company that values your growth, contribution, and future.
