Level 1 IT Help Desk

About The Company

Our client is a well-established, independent freight transport company with a strong national presence and decades of experience in the industry. Since its founding in 1969, the company has grown to become one of Australia’s prominent national transport operators. With headquarters in Adelaide and a broad branch network across the country, their success lies in delivering reliable and cost-effective freight services tailored to meet and exceed customer needs. 

About The Opportunity

Some of your responsibilities will include:

• Providing first-level IT support to both staff and customers, primarily within a Windows environment
• Managing user accounts, including user setups, password resets, and account deactivations
• Handling the deployment and reissuing of desktop PCs, laptops, and mobile phones
• Offering support for Microsoft Office applications

About You

The successful candidate will have:

• Experience working in a help desk environment, with exposure to transport and logistics being advantageous
• Qualifications or certifications such as a Certificate III or IV in IT or CompTIA certifications (desirable)
• Strong communication and customer service to interact face-to-face with both customers and staff
• A commitment to continuous learning and professional development
• Reliability and professionalism in a fast-paced environment

What's in it for You?

• Work From Home After a 6-Month Probationary
• Family Owned Business Who Values It's People
• Encourages Training & Professional Development 
• Small, Supportive but Expanding Team in a Long Term Role
• Gain Exposure in a Growing Logistics Operation
• Immediate Start Available for Right Candidate

Apply today and don't miss out on starting this opportunity as soon as possible!