Spare Parts Interpreter

About The Company

Our client is a long-established dynamic organisation and an industry leader within the concrete equipment business. They have been supporting the construction industry for over 50 years and are Australia's leading supplier, manufacturer, and servicer of concrete agitators, barrels, and spare parts.

About The Opportunity

As a Spare Parts Interpreter, you will play a vital role in delivering exceptional service to all customers. Some of your responsibilities will include:

• Provide timely, accurate support on parts inquiries, quotes, and orders
• Process customer orders and manage issues with returns, backorders, and shipping
• Maintain detailed records and collaborate with teams on inventory and operations
• Support sales goals through strong service and product knowledge
• Ensure customer satisfaction with accurate information and prompt resolutions

About You

The successful candidate will have:

• Proven customer service excellence, providing prompt and helpful support.
• Experience in upselling, cross-selling, and driving sales growth.
• Strong communication; follows instructions and collaborates well with teams.
• Reliable team player with a strong work ethic.
• Analytical skills to resolve client technical issues.
• Experience with ERP tools (Salesforce, Infor) and MS Office reporting.

What's in it for You?

• Performance-Based Bonuses | Financial Incentives Rewarding Your Contributions
• Ongoing Training & Development | Opportunities to Enhance Skills & Advance
• Team Environment | Monthly BBQs That Foster Growth & Connection
• Work-Life Balance | Enjoy a Role That Respects Your Time & Commitments
• Career Advancement | Opportunities to Step Up & Progress Within the Business
• Supportive Team Environment | Collaborate with Experienced Professionals

Apply today and don't miss out on starting this opportunity as soon as possible!