Sales Coordinator

About The Company

Our client is a well-established and fast-growing packaging and hospitality supply company with a proud history since 1994. They are recognised as a strong player in the packaging industry and also provide a wide range of products, including commercial-grade crockery, chemicals, smallwares, kitchenware, and kitchen equipment. With a head office in Broadmeadows, VIC, they serve customers across Australia, New Zealand, and Fiji through a strong distributor network. The company is known for combining reliable supply, great design, and competitive pricing to deliver exceptional value to the hospitality industry.

About The Opportunity

An exciting opportunity is available for a proactive and detail-oriented Sales Coordinator to join the team in Broadmeadows. 

Reporting to the Sales Manager, your responsibilities will include:

• Process and manage sales orders accurately using the internal sales system.
• Maintain up-to-date customer, product, and pricing information within the system.
• Prepare and send sales quotations, invoices, and backorder reports.
• Coordinate with warehouse and logistics teams to schedule deliveries and track order fulfillment.
• Respond promptly to customer inquiries, providing product information and resolving issues.
• Monitor and follow up on outstanding orders, backorders, and delivery timelines.
• Generate regular sales and performance reports for management review.
• Assist the sales team with proposals, presentations, and promotional materials.
• Support customer account management by identifying upselling or bundling opportunities.
• Liaise with internal departments, including purchasing, finance, and marketing.
• Maintain a strong understanding of product offerings and hospitality industry trends.
• Recommend process improvements to enhance sales operations and customer satisfaction.

About You

The successful candidate will have:

• 2+ years of experience in a sales support, coordination, or customer service role
• Experience in wholesale, distribution, or hospitality supply (preferred)
• Strong organisational and multitasking abilities
• Excellent communication and interpersonal skills
• A proactive mindset and attention to detail
• Relevant qualifications in business are desirable but not essential

What's in it for You?

• Full-Time, Permanent Role | 40 Hours Per Week
• Work in an Expanding Business with a 25-Year Legacy
• Supportive & Collaborative Team Environment
• Great Culture with Team Events Throughout the Year 
• Convenient Broadmeadows Location with On-Site Parking
• Potential for Career Development Opportunities 
• Immediate Start Available for the Right Candidate

Apply today and don't miss out on starting this opportunity as soon as possible!