Service Advisor / Office Manager

Job No: RS299356
Location: Glen Waverley

  • EARN $70,000 – $90,000 + Super | Salary Negotiable Based on Experience
  • Established & Trusted Independent Mechanic Workshop in Glen Waverley
  • Full-Time Role in a Fast-Paced Environment | Interesting & Varied Role 

About The Company

Our client is an independent mechanic workshop located in Glen Waverley. Providing quality servicing and repairs across a wide range of makes and models, they also specialise in air conditioning, auto electrical, and licensed vehicle testing. Their strong focus on customer care, high-quality standards, and modern workshop environment has made them a trusted name in the local community.

About The Opportunity

The primary purpose of this position is to oversee the smooth day-to-day running of the office and service desk, ensuring exceptional customer service and efficient workshop support.

Your responsibilities will include:

  • Preparing invoices, quotes, and job costings
  • Liaising with customers to book jobs, provide updates, and ensure satisfaction
  • Ordering parts and managing stock control
  • Coordinating schedules and workflow with mechanics in the workshop
  • Handling incoming calls, emails, and general administration duties
  • Ensuring records, compliance, and reporting are maintained accurately

About You

The successful candidate will have:

  • Previous experience in a similar administration, service advisor, or office management role
  • Automotive industry background or knowledge of vehicle parts 
  • Strong customer service and communication skills
  • High attention to detail and accuracy in invoicing and quoting
  • Strong organisational and time management skills
  • Proficiency in computer systems and office software
  • A proactive, hands-on approach and the ability to work independently

What's in it for You?

  • Varied Role Covering Office Management & Service
  • Be Part of a Small & Close-Knit Team Environment
  • Strong Focus on High-Quality Work & Customer Service
  • Utilise the Latest Equipment & Tools for Efficiency
  • Modern Workshop with State-of-the-Art Programming Technology
  • This is an On-Site Position Located in Glen Waverley, VIC
  • Full-Time Role with Immediate Start Available

Apply today and don't miss out on starting this opportunity as soon as possible!

Apply Now
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