Service Advisor / Office Manager
Job No:
RS299356
Location:
Glen Waverley
- EARN $70,000 – $90,000 + Super | Salary Negotiable Based on Experience
- Established & Trusted Independent Mechanic Workshop in Glen Waverley
- Full-Time Role in a Fast-Paced Environment | Interesting & Varied Role
About The Company
Our client is an independent mechanic workshop located in Glen Waverley. Providing quality servicing and repairs across a wide range of makes and models, they also specialise in air conditioning, auto electrical, and licensed vehicle testing. Their strong focus on customer care, high-quality standards, and modern workshop environment has made them a trusted name in the local community.
About The Opportunity
The primary purpose of this position is to oversee the smooth day-to-day running of the office and service desk, ensuring exceptional customer service and efficient workshop support.
Your responsibilities will include:
- Preparing invoices, quotes, and job costings
- Liaising with customers to book jobs, provide updates, and ensure satisfaction
- Ordering parts and managing stock control
- Coordinating schedules and workflow with mechanics in the workshop
- Handling incoming calls, emails, and general administration duties
- Ensuring records, compliance, and reporting are maintained accurately
About You
The successful candidate will have:
- Previous experience in a similar administration, service advisor, or office management role
- Automotive industry background or knowledge of vehicle parts
- Strong customer service and communication skills
- High attention to detail and accuracy in invoicing and quoting
- Strong organisational and time management skills
- Proficiency in computer systems and office software
- A proactive, hands-on approach and the ability to work independently
What's in it for You?
- Varied Role Covering Office Management & Service
- Be Part of a Small & Close-Knit Team Environment
- Strong Focus on High-Quality Work & Customer Service
- Utilise the Latest Equipment & Tools for Efficiency
- Modern Workshop with State-of-the-Art Programming Technology
- This is an On-Site Position Located in Glen Waverley, VIC
- Full-Time Role with Immediate Start Available
Apply today and don't miss out on starting this opportunity as soon as possible!