Service Advisor

Job No: RS299856
Location: Sandgate

  • Earn $75K – $90K + Super | Salary Negotiable Based On Experience

  • Join A Trusted European Vehicle Workshop Based In Sandgate, Brisbane

  • Weekday-Only Roster | Supportive Team |  Career Growth Opportunities

About the Company

Our client is a well-established independent mechanical workshop based in Sandgate, Brisbane, specialising in European vehicles. Known for their professional service, technical expertise, and loyal customer base, they’ve built a strong reputation for quality and trust. As their team continues to grow, they’re now seeking a people-focused Service Advisor to be the first point of contact for their valued clients.

About the Opportunity

Reporting to the Service Manager, this role suits someone who thrives in a fast-paced, customer-facing environment and brings experience from a dealership or busy independent workshop. You’ll be the connection between customers, suppliers, and the workshop team, ensuring smooth communication and efficient coordination.

Key responsibilities include:

  • Communicating repair needs between customers and the workshop
  • Coordinating daily workflow and supporting overall team productivity
  • Managing bookings, job cards, parts orders, and supplier coordination
  • Processing invoices, handling payments, and maintaining accurate records
  • Providing outstanding service across phone, email, and in-person interactions
  • Promoting team collaboration while upholding professionalism and presentation

About You

We’re looking for someone who genuinely enjoys working with people and prides themselves on delivering exceptional customer service.

To be successful, you will have:

  • High-level communication and interpersonal skills
  • A friendly, professional, and proactive approach to customer care
  • Strong organisational skills and the ability to multitask under pressure
  • Confidence using booking systems and digital tools (training provided)
  • Previous experience in a workshop or automotive service environment
  • Ideally, experience as a dealership service advisor looking for your next step

What’s In It For You?

  • Consistent Hours With Early Friday Finishes
  • Supportive And Professional Team Environment
  • Long-Term Role In A Stable And Respected Business
  • Monday To Friday Only – No Weekend Work Required
  • Competitive Salary: $75K–$90K + Super, Based On Experience
  • Opportunity For Genuine Career Growth As The Business Expands
  • Tailored Onboarding And Training To Ensure Success From Day One
  • Autonomy And Responsibility To Deliver Exceptional Customer Service

Apply today and take the next step in your service career with a highly respected independent workshop in Brisbane’s northside!

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