Storage Sales & Customer Service

About The Company

Our client is a locally owned and operated self-storage company that has been proudly serving the Adelaide Hills community for over 20 years. Known for their friendly approach, professional service, and long-term stability, they provide exceptional storage solutions for individuals and businesses alike.

Operating from their modern facility in Totness, they value teamwork, customer service excellence, and a supportive, small-team culture where every staff member plays an important role.

About The Opportunity

The primary purpose of this position is to assist customers with storage solutions, vehicle hire, and related services while maintaining the smooth day-to-day operation of the storage facility.

Reporting to the Storage Facility Manager, your responsibilities will include:

• Handling customer enquiries via phone, email, and in-person interactions
• Converting enquiries into bookings and completing storage or hire agreements
• Receiving and processing payments accurately
• Performing daily system updates using the self-storage software platform
• Coordinating removal bookings and vehicle hires
• Maintaining a clean, professional, and safe facility environment
• Conducting basic security and IT system checks
• Performing general administrative and clerical duties as required

About You

The successful candidate will have:

• Previous experience in sales, retail, or customer service (essential)
• Strong confidence to close sales and deliver an exceptional customer service experience
• Strong computer literacy, including Microsoft Office and database systems
• Current full Australian driver’s licence

You will also have:

• Excellent communication and telephone manner
• Confidence working both independently and as part of a small team
• Flexibility to work additional hours to cover leave or busy periods
• Experience in the self-storage industry would be beneficial but not essential 

What's in it for You?

• Flexible Work – Enjoy 2–3 Days Per Week | Options for Casual or Permanent Part-Time 
• Established Business – Join A Trusted, Family-Owned Group With 20+ Years Of Success
• Great Team – Be Part Of A Supportive, Friendly, And Relaxed Work Environment
• Modern Facility – Work In A Clean, Customer-Facing Space With Varied Daily Tasks
• On-The-Job Training – Learn As You Go With Ongoing Support Provided
• Immediate Start – Hit The Ground Running With No Delays

Apply today and don't miss out on starting this opportunity as soon as possible!