Service Advisor

• $60,000 – $70,000 + Super | Negotiable Based On Experience

• Join A Trusted Dealership Of 40+ Years Representing Ducati, Yamaha, Triumph & More

• Ongoing Training | Staff Discounts | Ride Days, Trade Shows & A Family-first Team Culture

About The Company

Our client is a well-established Tasmanian business known for excellence in motorcycle sales and servicing. Operating for over four decades, they pride themselves on a loyal customer base, a team-focused culture, and representing some of the world's most iconic motorcycle and power-sport brands.

About The Opportunity

The primary purpose of this position is to coordinate the service workflow, act as the customer liaison, and ensure smooth communication between technicians, parts, and clients.
Reporting directly to the Operations Manager / Dealer Principal, some of your responsibilities will include:

• Support with dealership events including trade shows and ride days
• Communicate job progress and provide accurate updates to customers
• Assist technicians in determining parts & accessories for individual jobs
• Handle customer payments and inquiries in a professional, timely manner
• Allocate repair orders to technicians and maintain workshop schedule flow
• Ensure service-related promotions and showroom cleanliness are maintained
• Greet customers and manage bookings for motorcycle servicing and warranty work

About You

The successful candidate will have:

• A current Class ‘R’ Motorcycle licence
• Sound mathematical and problem-solving ability
• Understanding of WH&S and dealership procedures
• Strong administrative, communication, and interpersonal skills
• Knowledge of motorcycle components (or the ability to learn quickly)
• Experience in customer service or retail sales (automotive/motorcycle ideal)
• Certificate III Automotive (Sales – Service Advisor) or relevant industry experience

What’s In It For You?

• Ongoing Training And Career Development
• Work With World-Renowned Motorcycle Brands
• Be Involved In Ride Days, Trade Shows And Demo Events
• Exclusive Staff Discounts On Gear, Apparel And Accessories
• Great Opportunity To Earn Incentives On Top Of Base Salary
• Family-First Team Culture In A Supportive, Reputable Business