Broker Support Specialist
Job No:
RS307413
Location:
Rozelle
- EARN $75,000 - $90,000 pa + Super | Based on Skills & Experience
- Join a Team Recognised in the Top 100 Mortgage Brokers in AU
- Full-Time | Flexible Hours | Supportive Team | Career Progression
About The Company
Our client is a high-performing, customer-focused finance group based in Rozelle. Known for simplifying the loan process and removing complexity for clients, they work closely with strategic partners to streamline every purchasing or refinancing journey. With a culture grounded in integrity, collaboration, and care, they offer personalised solutions and trusted expertise at every stage of the lending process.
About The Opportunity
An excellent opportunity is available for a Broker Support Specialist to join the team and play a critical role in supporting brokers with day-to-day loan processing, lender communication, and deal progression.
This position is ideal for someone who thrives in a collaborative team environment, enjoys working behind the scenes to keep deals moving, and wants to build long-term career foundations within mortgage broking.
Reporting to the leadership team, your responsibilities will include:
- Supporting brokers with end-to-end loan application processing
- Analysing income documentation, including tax returns, financials, BAS and bank statements
- Requesting, ordering and reviewing credit reports for clients
- Ordering property valuations through lender platforms
- Requesting and negotiating discounted interest rates with lenders
- Reviewing lender policies and assisting with scenario assessment
- Maintaining accurate records across Apply Online, Mercury and internal systems
- Ensuring files remain compliant with lender and regulatory requirements
- Contributing to process improvements, efficiencies and system enhancements whilst respecting company policies and procedures
- Providing clear, professional communication with lenders, clients and internal stakeholders
About You
The successful candidate will have:
- Experience in a mortgage broking, lending, or broker support role
- Strong understanding of lending policies across multiple lenders (highly regarded)
- Sound ability to analyse financial documents and serviceability data
- Confidence working with Microsoft Office applications
- Strong organisational skills with excellent attention to detail
- A customer-centric mindset and clear communication style
- The ability to work independently while contributing positively to a team
- A proactive, solutions-focused approach to problem-solving
What's in it for You?
- Join a Top 100 Nationally Recognised Mortgage Brokerage
- Work in a Supportive, Collaborative & High-Trust Team
- Build Strong Foundations for a Long-Term Broking Career
- Exposure to Complex Deals, Lenders & Loan Structures
- Convenient Rozelle Location with a Close-Knit Team of 4
- Work Closely with an Experienced Director & Industry Leader
- Career Growth Opportunity with Long-Term Stability
- Enjoy a Supportive & Dynamic Team Culture Every Day
- Immediate Start Considered for the Right Candidate
Apply today and don't miss out on starting this opportunity as soon as possible!
