Receptionist / Administrator
Job No:
RS309597
Location:
Brisbane
- EARN $58,000 per annum + Super + Profit Based Bonuses
- Local Family-Run Automotive Glass Business in West Ipswich
- Be The First Point Of Contact in a Varied Customer-Focused Role
About The Company
Our client is a small, locally owned automotive glass business providing mobile windscreen repair and replacement services across Ipswich, Brisbane, and surrounding suburbs. With a strong focus on convenience, reliability, and customer satisfaction, the business delivers high-quality service directly to customers at home, work, or roadside. Backed by years of industry experience, the company prides itself on maintaining a friendly, down-to-earth team culture while ensuring every customer interaction is smooth, professional, and supportive.
About The Opportunity
This isn't just sitting behind a desk; you are the heartbeat of the front office. Your main goal is to provide a warm welcome to customers and ensure administrative tasks are ticked off accurately.
Some of your responsibilities will include:
- Greeting walk-in customers and managing incoming phone enquiries
- Booking jobs and collecting vehicle details for quotes and scheduling
- Managing the shared email inbox and performing general admin tasks
- Processing payments and supporting customers with insurance claims
- Maintaining accurate records, filing, and data entry
- Keeping the reception area organised and presentable
- Supporting the Office Manager with ad-hoc administrative duties
About You
The successful candidate will have:
- Strong customer service skills with a friendly and empathetic approach
- Excellent communication skills with the ability to handle a busy phone line with ease
- Excellent organisational skills and ability to manage daily tasks independently
- Strong attention to detail when handling data, invoices, and customer information
- Confidence using email, Microsoft Word, and basic computer systems
- An empathetic and patient manner with a positive, can-do attitude
- A willingness to jump in and support the wider team when needed
What's in it for You?
- Full Time Role | Monday - Friday | 8.00 am - 4.00 pm
- Small, Down-to-Earth Crew with a Supportive Culture
- Monthly Profit-Based Bonus Scheme Available
- Supportive & Detailed Onboarding & Training
- Varied Role With Customer Interaction Each Day
- Save on the Commute & Work Close to Home in West Ipswich
- On-Site Parking Available | Half-Yearly Team Celebrations
- Immediate Start Available for the Right Candidate
Apply today and don't miss out on starting this opportunity as soon as possible!
