IT and Systems Administrator

About The Company

GirlGuiding New Zealand is a leading not-for-profit organisation dedicated to empowering girls and young women across Aotearoa. Through leadership development, community engagement, and personal growth programmes, the organisation creates meaningful opportunities that help young people build confidence, resilience, and connection.

With a strong values-based culture and flexible working environment, the organisation offers employees the opportunity to contribute to a meaningful cause while continuing to develop their professional skills.

About The Opportunity

The primary purpose of this position is to provide reliable and responsive IT support while assisting with the administration and improvement of the organisation’s systems, applications, and technology environment. This role is open to candidates across New Zealand, with Auckland or Christchurch preferred and hybrid working available, or fully remote for those based elsewhere.

Reporting directly to the Chief Operating Officer, some of your responsibilities will include:

• Providing first-line IT support across Microsoft 365 and business systems
• Managing user onboarding, offboarding, permissions, and access requests
• Troubleshooting application, system, and access-related issues
• Supporting Microsoft Teams, SharePoint, Outlook, Excel, and related platforms
• Maintaining IT asset registers, hardware records, and software licences
• Coordinating with external IT providers and managing support requests
• Supporting system upgrades, testing, and implementation activities
• Developing user guides, training resources, and process documentation
• Identifying opportunities to improve system usage and user experience

About You

The successful candidate will have:

• Experience supporting IT systems, software applications, and end users
• Strong working knowledge of Microsoft 365 and business applications
• Experience with user administration, permissions, and access management
• Experience with SharePoint, CRM platforms, or SaaS applications (advantageous)
• Relevant IT qualification or equivalent practical experience (preferred)

You will also have:

• Excellent communication skills with the ability to support non-technical users
• Strong organisational skills and attention to detail
• Ability to manage competing priorities in a collaborative environment
• Strong troubleshooting and problem-solving capability

What's in it for You?

• Work For An Organisation Creating Positive Social Impact
• Flexible Hybrid or Remote Working Arrangements Available
• Supportive Team Environment With Strong Values
• Opportunity To Grow Your Systems And IT Capability
• Varied Role Across Technology, Systems And User Support
• Professional Development And Ongoing Learning Opportunities
• Collaborative Workplace Focused On Purpose And Community

Apply today and don't miss out on starting this opportunity as soon as possible!