Relationship Broker Officer

• EARN: $70,000 - $90,000 PA + Performance Incentives | Negotiable Based on Experience
• Join a Fast-Growing, Broker-Focused Business at a Pivotal Point in the Industry's Evolution
• Full-Time Role | Remote-Friendly + Travel Support | Leadership Influence | MFAA & PD

About The Company

Our client is a rapidly expanding mortgage mentoring and aggregation group, helping both new and experienced brokers build sustainable, compliant, and high-performing broking businesses throughout Australia. With brokers now writing a record 77.6% share of all new residential lending, our client is ideally placed to ride the industry's momentum. Recognised for a genuine, broker-first philosophy, the business provides a comprehensive suite of tools, lender relationships, training programs, and mentorship to help brokers scale with confidence.

About The Opportunity

This role exists to be the go-to contact for our broker network — building strong relationships, driving engagement, performance, recruitment, and retention, and supporting brokers as they grow their businesses across Australia.

Reporting directly to the Principal/Director, some of your responsibilities will include:

• Managing a portfolio of active brokers through structured monthly business reviews and regular check-ins (in-person, phone, and virtual)
• Identifying, engaging, and converting prospective brokers — including career changers, existing brokers seeking better support, and banking professionals transitioning to broking
• Monitoring broker activity, submission rates, and settlement volumes; proactively supporting underperforming brokers before disengagement occurs
• Maintaining a live CRM pipeline of broker prospects, tracking all touchpoints, follow-ups, and conversion stages
• Guiding prospective brokers through MFAA/FBAA compliance pathways, ACL/credit representative onboarding, and mentorship program
• Supporting the rollout of AI-assisted lead generation tools and CRM platforms to drive technology adoption across the broker network
• Building referral relationships with industry partners including accountants, financial planners, real estate agents, and lender BDMs
• Attending MFAA, FBAA, and aggregator industry events to raise our profile and expand your broker network
• Providing weekly recruitment pipeline reports and monthly broker performance summaries to leadership

About You

The successful candidate will have:

• Minimum 2–3 years' experience in the Australian mortgage broking, aggregation, or lending industry
• Demonstrated experience in a relationship manager, account manager, or broker-facing role
• Strong understanding of the Australian mortgage broking landscape — MFAA/FBAA membership, ACL obligations, credit representative structures, and ASIC compliance requirements
• Proven track record of meeting or exceeding recruitment, retention, or sales targets
• Outstanding interpersonal, communication, and presentation skills — equally effective one-on-one and in group settings
• Confidence using CRM systems to maintain a structured pipeline and prioritise broker outreach with data
• Ability to work independently, manage a large broker portfolio, and prioritise without close supervision
• Ideally, experience at an aggregator (e.g. Connective, FAST, AFG, Finsure, Outsource) or as a lender BDM
• A proactive, commercially minded approach paired with a genuine passion for the mortgage broking industry

What's in it for You?

• Performance Incentives tied to broker recruitment, retention, and settlement growth | Travel Allowance + Super
• 6-Month Initial Contract with a Strong View to Permanent Appointment Based on Performance
• Flexible & Remote-Friendly Working Arrangements with Travel Support for Interstate Broker Visits
• Work Directly with Leadership - Genuine Influence Over Strategy & Direction in a Growth-Stage Business
• Ongoing Professional Development - MFAA Membership, Industry Events & AI-Assisted Broking Tools

Apply today and don't miss out on starting this opportunity as soon as possible!