- Are you passionate about sales and helping customers choose the right products?
- Do you possess strong writing skills with precise attention to detail?
- Join a company that truly understands its employees are its greatest asset.
- Receive competitive pay, and a long list of benefits to match.
- Become an excellent employee with us and enjoy real growth opportunity!
About the Opportunity
An Online Product Specialist is responsible for adding and revising new and existing product data to our sites for sale to our customers. These professionals are the experts on the product details and know how customers shop for these products. This role consists of product research, attention to detail, professional writing and data entry. He/She will report to the Director of Business Development, while interacting with the Category Manager to ensure that the product description and details accurately reflect the standards of the company.
Our motto is "Real People, Great Products and Amazing Service!"
You will provide “Amazing Service” to our customers by writing descriptions, bullet points and product data in such a way to help customers easily choose which products are best for them. The quality and efficiency with which you perform your job has a direct impact on our company revenue. This is an entry level position but an important one, with opportunity for growth!
Your duties will include (but not be limited to):
- Research marketplace data for products being added and perform competitive analysis
- Create product titles that accurately represent the product with our SEO efforts in mind
- Write creative product descriptions and bullet points that accurately reflect and promote our products
- Add, revise, and update product data (model #'s, pricing, etc) to our sites via spreadsheets and our internal software
- Add imagery to new and existing products
- Fill out attribute/specification files that accurately represent the products
- Write or revise certain product related content to help customers choose the right products
- Take direction from Category Manager's written and verbal instructions
- Perform your job duties per our internal procedures, best practices and checklists
- Maintain organized file structure to keep each project in order
In addition, you must possess the following skills & abilities:
- Cooperative, dedicated team player with ability to work independently
- Strong computer skills to manage spreadsheets, documents, multiple internal programs and web resources
- Strong prioritization and organizational skills to manage multiple segments of a project at the same time
- Curiosity to gain thorough knowledge about our products, brands, and company’s mission
- Excellent written communication skills to pass that knowledge on to our customers
- Precise attention to detail to keep product data 100% accurate at all times
Education and Qualifications:
- Bachelors degree or at-least 1 year of experience in a sales/marketing or related field
- Experience in retail is a plus
- Computer software skills with specific focus on Excel or similar spreadsheet product
- Professional writing experience
- Professional e-commerce experience is a plus and competent with technical methods, advanced tools and web technology
- Basic HTML skills and experience with HTML editors (preferred, not required)
- Adobe Photoshop or similar experience (preferred, not required)
ShoppersChoice.com is looking for someone who can work well both autonomously and in a collaborative team and who places a high value on work ethic. As an adaptable, self-motivated individual, it piques your interest to provide your customers with the best service & shopping experience out there. You will be a strong written communicator, have a high attention to detail, and you never compromise on quality of service. If you are passionate about sales and can work effectively in a fast-paced atmosphere then we are looking for you!
About the Benefits
Upon joining ShoppersChoice.com, you will be met with a full scope of benefits in appreciation of your hard work and dedication on the job.
Along with a competitive salary, your benefits will include:
- Solid Benefits Retirement contribution
- Free life insurance
- 75% medical and GAP
- Dental and vision
- Supplemental insurance
- Flexible PTO
- Employee discount on all merchandise
- Gym discounts
- PTGs "Paid Time Grilling" - get paid to learn the art of grilling!
- Break room with Flat-Screen, Free Fountain Drinks and Staff Cook!
- Educational hands-on training
- Quarterly "After-Hour" parties
- Friendly and supportive staff
- Open door management policy
