Disability Support Worker – complex needs
Job No:
SCS10131454
Location:
Palmerston
About Somerville Community Services
Somerville is a for-purpose, community-based organisation that has supported Territorians for over 60 years. We specialise in high-quality disability services that empower people to live the life they choose. As a registered NDIS provider, we deliver individualised support across the Northern Territory, with a focus on respectful, person-centred relationships that promote choice, dignity, and independence.
About the role
As a Disability Support Worker, you’ll provide person-centred support within a Supported Independent Living (SIL) environment, ensuring safe, consistent, and high-quality support in line with individual plans.
We are currently looking for candidates with demonstrated experience supporting people with complex behaviours of concern, including experience working with individuals with mental health needs and/or involvement with the criminal justice system (e.g. parole, probation, or similar).
The role is based across SIL services in Palmerston and the rural area, and requires flexibility to work across a 24/7 roster. Casual and part-time roles are available.
This position is open to male applicants only due to participant support requirements and in accordance with applicable Equal Opportunity legislation.
What you’ll do
This role involves providing consistent, person-centred support to individuals with complex and challenging backgrounds, maintaining strong professional boundaries and a calm, respectful and non-judgemental approach.
Key responsibilities include:
- Responding to behaviours of concern in line with Behaviour Support Plans and positive behaviour strategies
- Applying sound judgement and risk-aware decision-making to support safe and consistent outcomes
- Working within structured routines and support frameworks to ensure consistency and stability
- Liaising and communicating effectively with participants, families, and the broader support network
- Promoting independence, confidence, and skill-building through daily activities and community engagement
- Following individual support and health plans, including safe medication administration
- Assisting with personal care, mobility, and daily living tasks
- Maintaining accurate records and safeguarding participant wellbeing through confidentiality and professional boundaries
- Contributing to a respectful, collaborative, and values-driven team culture
What you’ll bring
- Demonstrated experience supporting people with complex behaviours of concern, including those with mental health needs and/or involvement with the criminal justice system (e.g. parole, probation, or similar)
- Ability to provide active, person-centred support that promotes independence, engagement, and meaningful participation in daily life
- Confidence following Behaviour Support Plans and applying consistent, proactive and reactive strategies
- Ability to maintain strong professional boundaries and a calm, respectful, and non-judgemental approach in challenging situations
- Sound judgement and the ability to make risk-aware decisions to support safe and consistent outcomes
- Strong communication skills, with the ability to work effectively with participants, families, and the broader support network
- Commitment to participant safety, dignity, and ethical practice in line with the NDIS Code of Conduct
- Strong documentation and system skills, ensuring accurate and timely records
Please refer to the full position description for a complete list of essential and desirable criteria.
Mandatory compliance requirements
To be considered for interview, you must hold all of the following current and valid documentation at the time of application:
- NT Driver’s Licence
- National Criminal History Check
- NT Ochre Card (Working with Children Clearance)
- NDIS Worker Screening Clearance
- NDIS Worker Orientation Module 'Quality, Safety and You' certificate of completion
- First Aid and CPR Certificate
- Full Australian working rights
Applications will not progress without current compliance documentation.
Why work with us
We know support work can be both rewarding and challenging - that’s why at Somerville, you’ll never be doing it alone. You’ll be part of a team that listens, leaders who care, and an organisation that invests in your growth as much as you invest in others. Here, you can build your skills, grow your career, and know that the work you do every day truly matters.
You’ll also enjoy:
- Not-for-profit salary packaging (potential to increase your take-home pay by up to approx. $6,400 per year).
- Five weeks annual leave
- Paid parental leave
- Ongoing professional development and specialist training opportunities
- Supportive leadership and access to clinical and operational guidance
- A genuine focus on wellbeing, inclusion, and work-life balance
- Free, confidential Employee Assistance Program (EAP)
How to apply
To apply, please submit your resume and a brief cover letter addressing the requirements of the role.
If you have any questions or require adjustments to participate in the application process, please contact us at recruitment@somerville.org.au or call 08 8920 4100.
Somerville is committed to creating a safe, inclusive, and respectful workplace. We encourage applications from people of all backgrounds and communities.
Applications will be reviewed and shortlisted as received, so early applications are encouraged. Only shortlisted applicants will be contacted.
