Shift Manager - In Training
Job No:
SHIFTMGR1
Location:
Queenstown, New Zealand
Key Responsibilities:
- Leadership & Supervision: Lead, train, and motivate a team of employees, ensuring they are providing excellent customer service and following company procedures.
- Shift Operations Management: Supervise all aspects of the shift, including pizza preparation, order fulfillment, delivery operations, and customer service, ensuring the store runs smoothly.
- Customer Service: Handle customer concerns or complaints, resolve issues in a timely and professional manner, and ensure customer satisfaction throughout the shift.
- Staff Training & Development: Provide on-the-job training and coaching to team members. Ensure staff are well-versed in product knowledge, operational procedures, and safety standards.
- Inventory Management: Monitor stock levels and inventory, place orders as needed, and ensure inventory is properly organized and tracked throughout your shift.
- Quality Control: Ensure that pizzas and other menu items are made to Domino's high standards for quality and consistency.
- Health & Safety Compliance: Ensure that the store is compliant with all health, safety, and sanitation regulations. Conduct regular checks on cleanliness and ensure proper food handling and storage practices.
- Cash Handling & Financial Accuracy: Oversee cash register operations, process customer payments, and ensure accuracy in financial transactions.
- Problem Solving: Quickly address and resolve operational issues such as staffing shortages, order delays, or equipment malfunctions.
- Opening & Closing Procedures: Assist with opening and closing the store, ensuring all duties are completed, including balancing cash registers and completing shift reports.
Qualifications:
- Experience: We require the applicant to be at least 18 year old, on-the-job training is provided.
- Skills: Strong communication, leadership, and customer service skills.
- Work Ethic: Ability to work efficiently, manage time effectively, and maintain a positive attitude under pressure.
- Flexibility: Ability to work flexible hours, including nights, weekends, and holidays.
- Physical Requirements: Ability to stand, bend, and lift up to 15k during the shift.
- Basic Computer Skills: Familiarity with point-of-sale systems and order management software.
What We Offer:
- Competitive Pay: Hourly rate with potential for performance-based incentives and bonuses.
- Flexible Hours: We understand work-life balance and offer flexible shift scheduling.
- Career Growth: Opportunities for advancement within the company.
- Employee Benefits: Employee discounts
- Fun Work Environment: A team-oriented, fast-paced, and dynamic work culture.
Join the team today, we're looking for a new generation of leadership in our business!
Apply with
Allows you to pre-fill the application using your SEEK profile information and resumé