Team Leader

Job No: SS2501
Location: Kings Beach, Caloundra

A talented and creative, 60-year-old gentleman living in Caloundra, is seeking a Team Leader to guide his small, dedicated support team and to provide him with direct support. The Team Leader will play a pivotal role, ensuring day-to-day responsibilities are met while supporting the gentleman to live a safe, healthy, comfortable life in his own home. Key responsibilities include developing personalised support strategies, managing staff, and ensuring that all support services are delivered in alignment with his aspirations and the family's values. The Team Leader will work closely alongside the gentleman, his family and support team to ensure he experiences a fulfilling life as a valued member of the community.

Team Leader Responsibilities:

  • Support the gentleman’s vision for a unique lifestyle by implementing creative and effective support strategies.
  • Collaborate with family members to ensure that his home reflects his preferences and values.
  • Manage the scheduling and rostering of support staff within budgetary constraints.
  • Develop and maintain strong relationships with the family, understanding their needs and providing support as required.
  • Assist in documentation to communicate the gentleman’s skills, interests, and needs to all support staff.
  • Facilitate training and development for support workers, ensuring they provide high-quality care.
  • Oversee the recruitment, induction, and performance management of support staff in line with organizational policies.
  • Implement safeguards to ensure dignity, privacy, and well-being are always upheld.
  • Coordinate communication between support staff and the family, ensuring that all parties are informed of any changes or updates.
  • Think creatively about how things can be done and work collaboratively to create ways good things can happen.

Direct Support Duties:

  • Personal Care
  • Hoist & Mobility Assistance
  • Medication Assistance
  • Community Access
  • Dementia support

About the Gentleman:

I am an Author, Illustrator, Artist, Presenter and Motivational Speaker, and yes I also just happen to have Down syndrome. I am not ashamed of having Down syndrome, nor do I feel limited or defined by this, in fact I think it is very important to embrace who you are and what makes you different. I was born with Down syndrome and other conditions that restrict my ability to articulate speech. For the first 30 years of my life I was unable to communicate but thanks to a system called Facilitated Communication (or ‘FC’), I now live a full and meaningful life. Through the tireless support and help of many people like my parents and other faithful individuals and support workers I have become an exhibiting artist, have written, illustrated and published eight children’s books, and have had public speaking engagements. My life is looking a little differently now as I am going through changes that are impacting my mobility and I also now need a much greater level of support. I am still wanting to be creative and enjoy art and be out and about in the community, I want to be around people that are happy and are part of ensuring I am enjoying my life and supporting me to do as much as I can while I can.

Candidate Profile:

The ideal candidate will have a strong commitment to person-centered care and a passion for supporting individuals with diverse needs. You will possess excellent leadership and communication skills, as well as the ability to work collaboratively with families and support teams.

  • Proven experience in a leadership role within a support or care setting.
  • Strong understanding of person-centered practices and the importance of community inclusion.
  • Exceptional organisational skills with the ability to manage multiple priorities.
  • Empathy and understanding towards individuals with unique needs and their families.
  • A proactive leader who thrives in a collaborative environment and is dedicated to making a positive impact in the lives of others.

Shifts/Hours:

  • 3 – 4 days per week (working in the team as Support Worker Lead)
  • Flexibility to pick up extra shifts when required

Pay Rate:

  • $45 per hour

Essential requirements:

  • Experience in Disability support work
  • Experience in a Team Leader / Key Worker Role or equivalent position (highly regarded but not essential)
  • Non-Smoker
  • Open Driver’s license and own vehicle with insurance
  • Live within reasonable travelling distance
  • Current First Aid Certificate & CPR
  • NDIS Worker Screening/Yellow Card (or willing to obtain)
  • NDIS Worker Orientation Module Certificate (or willing to obtain)
  • Blue Card (or willing to obtain)
  • Flexibility to pick up additional hours when needed

To Apply:

If this role sounds like the opportunity for you, please include your current resume and a cover letter directly addressing how you match the candidate profile and why you think you are suitable for the position. Please also include a little about your personality, hobbies and interests.

Applications without a cover letter will not be considered

Apply Now

Privacy Acknowledgment

As part of the recruitment process Staffing Options collects some personal information for administrative and matching purposes. Your application may be shared with families and people directing support who are using our recruitment service to find support staff. Your application may also be kept on file on a secure database for consideration for other support roles within our services. Staffing Options recognises the importance of privacy and we are committed to ensuring the privacy of your personal information.


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About Us

Staffing Options for Community Services is a highly reputable and long-standing Staffing Agency that has been operating since 1997. Guided by our core values, we offer a host of service options tailored to the needs and preferences of people with disabilities and the aged. Staffing Options is an Equal Opportunity employer. We aim to ensure our recruitment processes are fair, equitable and accessible for people from all backgrounds and represent the diverse communities we support.