Female Key Worker

Job No: SS266
Location: Fairfield

A lady in her 40s living is looking for a new Key Worker to guide her support team and work closely alongside her family. The role includes providing organisational assistance, facilitating community connections and providing direct support. You will be responsible for managing a team of support workers, providing training, and ensuring high-quality care is delivered. Your commitment to working with the family, fostering positive relationships and cultivating the team's culture will be essential in assisting her to maintain social connections and will ensure she has valued roles within the community.

Key Worker Responsibilities:

  • Building relationships with the support team, family, and social network  
  • Overseeing flexible and responsive provision of supports
  • ​Managing weekly schedules, daily activities, personal administration, budgeting and travel   
  • Clearly communicating plans, schedules and expectations to the support team
  • Coordinating and supporting facilitation of therapy and medical appointments 
  • Supporting the individual to communicate needs with the support team
  • Completing induction, training and buddy shifts with new workers (in collaboration with Team Leader)
  • Effectively communicating appointments and changes to rostered hours with the Team Leader
  • Monitoring and responding to all team communications in a timely manner in collaboration with the Team Leader 
  • Incident management, support and debriefing in collaboration with Team Leader
  • Supporting, implementing and maintaining PBS strategies as stated by behaviour support
  • Providing direct support

Key Worker Profile:

  • Strong connections within the local community or a demonstrated willingness to build relationships alongside individuals with disabilities
  • A commitment to long-term relationships with individuals seeking support and their families
  • High-level interpersonal communication skills, with an ability to connect with people of all communication abilities
  • Demonstrated integrity, initiative, and alignment with Social Role Valorisation principles
  • Ability to work both independently as well as to inspire, motivate, coach and supervise a team of support workers

Shifts / Hours:

  • Direct Support Shifts - generally 9am - 5pm & 5pm - 9am Sleepovers
  • Variable / flexible shifts throughout the week for indirect support / Key Worker duties

*22 hours per week available to start*

Starting Pay Rates: 

  • Monday to Friday 6am to 8pm shift - $39.25 per hour
  • Monday to Friday 8pm - 6am shift - $43.96 per hour
  • Saturday - $54.95 per hour
  • Sunday - $70.65 per hour
  • Public Holidays - $86.35 per hour
  • Sleepover allowance $80.00 per shift

*Higher pay rates negotiable commensurate to skills, qualifications and level of experience*

Essential Requirements:

  • Previous Leadership experience desired
  • Open Driver’s license and own vehicle with insurance
  • NDIS Worker Screening (or willing to obtain)
  • NDIS Worker Orientation Module Certificate (or willing to obtain)
  • Live within reasonable travelling distance
  • Current First Aid Certificate & CPR
  • Rights to work in Australia

To Apply:

If this role sounds like the opportunity for you please apply with a cover letter that directly addresses the way you match the Key Worker profile and outlining why you would be a good fit for the role. We look forward to hearing from you!

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Privacy Acknowledgment

As part of the recruitment process Staffing Options collects some personal information for administrative and matching purposes. Your application may be shared with families and people directing support who are using our recruitment service to find support staff. Your application may also be kept on file on a secure database for consideration for other support roles within our services. Staffing Options recognises the importance of privacy and we are committed to ensuring the privacy of your personal information.


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About Us

Staffing Options for Community Services is a highly reputable and long-standing Staffing Agency that has been operating since 1997. Guided by our core values, we offer a host of service options tailored to the needs and preferences of people with disabilities and the aged. Staffing Options is an Equal Opportunity employer. We aim to ensure our recruitment processes are fair, equitable and accessible for people from all backgrounds and represent the diverse communities we support.