Visitor Services Assistant

Job No: SSC1246
Location: Sutherland Shire

As a Visitor Services Assistant, you will play a key role in ensuring that our arts and culture venues are not only safe and well-presented but also engaging for all visitors. Your contributions will help build a thriving community through shared experiences and artistic expression.

  • Join a dynamic team in a vibrant arts and culture environment.
  • Provide exceptional customer service to a diverse range of visitors and clients.
  • Engage with the community through various arts events and programs.
  • Contribute to the smooth operation of arts administration and events.

Candidate Profile

We are looking for individuals who are passionate about the arts and committed to providing exceptional customer service.

  • Essential qualifications include study towards an Arts qualification or Business Studies.
  • Demonstrated customer service experience in hospitality, performance venues, or art galleries.
  • Strong written and verbal communication skills.
  • Ability to work effectively under pressure and manage challenging situations.
  • Desirable experience includes familiarity with the operational needs of art galleries or performance venues.

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

  • Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
  • Get your application in by 11.59pm: Sunday 12th January 2025.
  • Interview date: Interviews will be facilitated within two weeks of ad closing.
  • Package: $59,723 - $63,303 gross p.a. (full time equivalent) plus 11.5% superannuation.
  • Hours of work: Part-time position (28 hours per week)
  • To benefit your wellbeing you will have access to fitness passport, corporate membership to our leisure centres, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks (including Covid-19 Vaccination), and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Caryn Schwartz, Team Leader Visitor Services & Administration, cschwartz@ssc.nsw.gov.au for any job specific enquiries.
Jodi Johnson, Talent Acquisition Business Partner, JJohnson@ssc.nsw.gov.au can assist with any recruitment related enquiries.

Click on the link to check out the Position Description

Apply Now

Privacy Acknowledgment

Sutherland Shire Council (Council) adheres to The Privacy and Personal Information Protection Act 1998 NSW when collecting, using and storing your personal information, and is committed to ensuring the privacy of your personal information. Council is collecting your personal information as part of the recruitment and selection process and advises your application will be hosted by an external service provider under contract by Council. By proceeding with your application, you acknowledge your personal information will be hosted by Councils’ external service provider until such time as you notify otherwise.


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About Us

If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you! Join a passionate and dedicated team covering a diversity of services, industries and occupations.

At Sutherland Shire Council we do more than serve our community – we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.