Floor Manager | Stanley Restaurant
Job No:
STA160858
Location:
Brisbane
Are you ready to lead with purpose in one of Brisbane’s most iconic dining destinations? Join us as Floor Manager at Stanley Restaurant.
Set against the breathtaking riverfront backdrop of Howard Smith Wharves, Stanley delivers a sophisticated interpretation of Cantonese cuisine—where tradition meets contemporary elegance. We are seeking a confident and service-driven Floor Manager to join our passionate front-of-house team.
Reporting to the Restaurant Manager, you will play a pivotal role in shaping the guest experience, leading from the floor with presence and precision. You will inspire your team through exceptional service standards, deliver seamless operations during peak service periods, and contribute to a culture that values excellence, energy, and genuine hospitality.
Key responsibilities include:
- Curating and elevating the guest experience, with a continuous focus on refinement and improvement
- Leading, mentoring, and developing a high-performing and diverse team
- Managing guest feedback with professionalism and care, ensuring timely and appropriate resolution
- Embedding a strong culture of safety, wellbeing, and accountability
- Demonstrating a deep understanding of the menu, product, and overall venue offering
- Upholding impeccable venue presentation and operational standards at all times
What we are looking for:
- Proven leadership experience within a premium or high-end hospitality environment
- Exceptional communication and interpersonal skills
- The ability to remain composed and decisive in a fast-paced setting
- A current RMLV (desirable)
Why you’ll love working with us:
- Clear development pathways and career progression opportunities
- 50% team discount across the precinct
- Wellbeing initiatives including yoga, run club, and access to confidential counselling services
- Recognition and reward programs that celebrate your impact
- An additional week of annual leave after five years of service
A collaborative, inclusive culture where your contribution is valued
The opportunity to play a key role in the continued growth of Artemus Group
Our Culture:
At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!