Housing & Homelessness Support Worker (Full Time)
- Join a rapidly growing not-for-profit organisation committed to social justice
- Competitive pay rate: $36.17 – $43.72 per hour (dependent on qualifications + experience)
- Wintringham promotes ongoing training and professional excellence
- Access to regular supervision and support
- Generous kilometre reimbursement for work-related travel
- Access to NFP Salary Packaging
- Full Time (38 hours p/week)
- Multiple positions available
- Based in Bellerive (TAS) – travel to different sites required
Who are we?
Wintringham is a not-for-profit organisation providing an extensive range of aged care, housing and related support services to men and women aged 50-plus who have been homeless or at risk of homelessness. We employ over 800 staff and operate from multiple offices across Hobart, Melbourne and regional Victoria.
We are very excited to announce the expansion of our services into Tasmania and are looking for a passionate and motivated individual to be a part of our new venture. The launch of our community services is the first phase of establishing specialised services for vulnerable older Tasmanians, focusing on secure, stable housing with close and accessible supports at the ready.
Your new role
We are currently seeking proactive individuals (preferably with a background of providing outreach services to people who come from a homeless background) to join our Tasmanian Housing and Homelessness Team as a Housing & Homelessness Support Worker. Reporting to the Housing & Homelessness Support Coordinator, you will work within the Housing Connect framework to provide a mix of light touch through to high intensity support for people who are homeless, and those who are already housed. You will be working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.
Your responsibilities and duties will also include:
- Managing a mixed case load of clients both residing in Wintringham managed housing, and currently experiencing homelessness.
- Working with clients by linking and referring them into clinical services and social and recreational activities.
- Ensuring clients obtain access to Aged Care and NDIS supports by providing referrals, service navigation and case management assistance.
- Reviewing client file documentation across program areas to ensure the timely and accurate recording of information and monitor service delivery for quality.
- Responding to client feedback and complaints in line with Wintringham policy and procedures.
- Utilising relationships within sectors to assist access into other services and systems.
Wintringham’s response to COVID-19
Client and staff safety is paramount to us at Wintringham. Throughout the COVID-19 pandemic, we have and will continue to ensure that our staff are supplied with the resources they need to guarantee they are working in a safe and risk-averse environment. If you gain employment with Wintringham, you will be provided with all necessary personal protective equipment in accordance with the advice from the Department of Health & Chief Health Officer throughout your working day. We have strict COVID-19 policies and procedures to ensure that our staff as well as our clients are kept safe in the community.
What is in it for you?
We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:
- Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
- Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
- Access to regular supervision & support: At Wintringham, you will have access to regular, one-on-one supervision with your supervisor as well as access to a wider support network across our Housing & Homelessness program to ensure that you are the best you can be.
- Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.
We are looking for candidates with the following:
- A tertiary qualification in Social Work, Psychology, Welfare or experience working in the homelessness or relevant community services sector.
- Skills in outreach, primarily to those who come from a homeless background.
- Experience as a support worker in homelessness or intensive case management services
- Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
- An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
- Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
- Well-developed communications skills and the ability to with engage people from varying backgrounds.
- First Aid Certificate
- A current licence
This sounds great! How do I apply?
For more information about the role, you can contact Tanya Atkinson (Establishment Manager - Tasmania) at (03) 9376 1122.
A copy of the Position Description can be accessed HERE.
Please address your responses to the key selection criteria (located in the position description) in your cover letter.
Applications can be directed to Tanya Atkinson (Establishment Manager - Tasmania) and submitted by filling out the required information below.
Please upload your documents in PDF Format
Applications close at 5:00pm on Sunday 30th May 2021
Successful applicants will be required to undergo a NDIS Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.
Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.
Applicants must be willing to undertake an influenza vaccination within the 2021 calendar year in order to be considered for this role.
Wintringham is an Equal Opportunity employer and embraces differences in gender, diversity, ethnicity, race cultural background, ability, religion and sexual orientation. We are committed to the safety of our older persons and have zero tolerance for elder abuse.
We acknowledge the first peoples of Australia and their unique role in our history and society and encourage Aboriginal and Torres Strait Islander people to apply for advertised positions. We recognise the benefits that diversity and inclusion contribute to help Wintringham achieve our goals and vision of ending homelessness.