Tenancy and Property Worker

• Northern Community Hub – Glenroy
• Full Time – Ongoing Role
• SCHADS – Level 4 $43.08 to $46.35 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role

As part of the Housing Services team, this role is responsible for the day-to-day management of tenancies and property maintenance within VincentCare’s housing portfolio. You’ll ensure our properties meet quality standards, support clients in a respectful and professional manner, and contribute to tenancy stability for individuals experiencing or at risk of homelessness. This includes coordinating inspections, arranging repairs and maintenance, maintaining property databases, and liaising with internal and external stakeholders to ensure the smooth delivery of housing services.

You’ll also work collaboratively as part of the wider team, actively participating in organisational meetings, professional development, and contributing to a safe, respectful, and inclusive work environment. Compliance with relevant policies, standards, and legislative obligations is integral to this role.

Key Selection Criteria

• Experience in tenancy and property management, ideally in social housing.
• Understanding of the Residential Tenancies Act and VCAT processes (desirable).
• Experience supporting people facing disadvantage or homelessness.
• Strong administrative skills and attention to detail.
• Confident using Microsoft Office; knowledge of Chintaro is a bonus.
• Relevant tertiary qualification or experience in housing
• Current Victorian Driver’s Licence
• Excellent communication and interpersonal skills.
• Able to manage time and priorities effectively.
• Team player who’s adaptable and self-motivated.
• Values-driven, respectful, and professional in approach.

About you

You are a compassionate and organised individual with a genuine passion for supporting people facing housing instability. Your background in tenancy management, along with your strong understanding of the social housing sector, enables you to navigate complex situations with empathy and professionalism.

You thrive in collaborative environments, contribute positively to team culture, and are committed to continuous learning and compliance with best practices. With a keen eye for detail, a proactive mindset, and a commitment to maintaining high standards in property care and client service, you ensure every task is carried out with diligence and care.

You bring a respectful, client-focused approach, a high level of accountability, and a desire to make a lasting impact within a mission-driven organisation working to end homelessness.

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Career Development opportunities
• Employee Assistance Program
• We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 22nd June 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be made to Natalie Germaine-Gray, Manager – Team Leader Transitional Housing Program on 0428 159 819.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.