Pride in Place - LGBTQIA+ Initial Assessment and Planning Worker

• Inner Melbourne Community Hub - North Melbourne
• Part-Time - 30.4 Hours per week
• Maximum Term - 30th June 2029
• SCHADS – Level 4 $44.58 to $47.97 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role 

You will be responsible for performing complex operational tasks as well as planning and coordinating activities within a clearly defined area of the organisation.

This role requires the application of specialised knowledge, skills, and professional judgement in carrying out key functions relevant to the Pride in Place LGBTQIA+ Initial Assessment and Planning Worker.

The LGBTQIA+ Initial Assessment and Planning Worker offers crisis accommodation support, housing information, and referral assistance to individuals, couples, and families from the LGBTQIA+ community who are experiencing, or at risk of, homelessness.

Working with a diverse range of clients who have varying support needs and life experiences, this role involves conducting comprehensive assessments, providing tailored information, and facilitating referrals to suitable internal and external services — including those offered by Pride in Place partner organisations.

As a key entry point into the homelessness service system, this position is often the first point of contact for clients. Therefore, it demands strong communication and interpersonal skills, particularly when supporting people experiencing trauma or housing crises. Workers must respond with flexibility and sensitivity, delivering person-centred and innovative support within the limitations of the homelessness service system.

Pride in Place workers enhance this model by engaging with LGBTQIA+ clients in the places they feel safest — whether through outreach, in their current accommodation, or within trusted community service settings.

This role is ideal for individuals who excel in a client-centred, solutions-focused environment, and who are comfortable working both independently and collaboratively within a team.

Key Selection Criteria

• Conduct comprehensive assessments with LGBTQIA+ clients, focusing on lived experiences, identified strengths and risks, and personal goals.

• Provide accurate and relevant information on topics such as housing options, tenancy legislation, and allied service systems.

• Advocate for clients, particularly when liaising with real estate agents and housing providers.

• Coordinate crisis accommodation using resources such as the Housing Establishment Fund (HEF) and Private Rental Brokerage.

• Complete referrals and support clients to navigate various service systems and access appropriate gateways.

• Deliver an “active holding” response for clients prioritised for available support vacancies.

• Liaise with internal and external stakeholders including VincentCare Victoria, Drummond Street Queerspace, Uniting, FAN, community agencies, and government services, as directed by the Program Coordinator and Principal Practitioner.

• Work closely with the Service Navigator to ensure consistent and effective referral and support processes.

• Maintain up-to-date knowledge of local community agencies, including eligibility criteria, referral pathways, and available resources.

• Stay informed on housing providers that are LGBTQIA+-affirming, as well as mainstream housing providers.

• Perform other duties as required, contributing to the overall effectiveness of the program and support provided to clients.

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Career Development opportunities
• Employee Assistance Program
• We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 13th August 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be directed to Joshua Tilley-Darvill, Manager – Inclusive Support and Recovery Services, on 0428 313 289 until 1 August 2025.

From 2 August 2025, please contact Danny Tilkeridis, Inner Melbourne Community Hub Manager, on 0419 523 051.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.