Senior Financial Counsellor

• Location: Shepparton, Victoria
• Part-Time, Permanent (22.8 Hours a week)
• SCHADS – Level 7 $60.27 to $62.79 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

About the Role

Reporting to the Hume Community Hub Manager, this pivotal leadership position oversees VincentCare’s Financial Wellbeing Capability programs across Shepparton and Bairnsdale. You will lead a small, high-performing team, driving best-practice service delivery and ensuring positive, sustainable client outcomes.

In this role, you will manage two key program areas:

• Financial Wellbeing Hub (Shepparton):
  Delivering integrated financial wellbeing services focused on early intervention and capability building. Supports are offered to individuals and families experiencing financial hardship or at risk of vulnerability, including direct access to Financial Counsellors and Capability Workers.

• Financial Counselling and Capability (Bairnsdale):
  Providing culturally safe, inclusive, and accessible financial counselling and capability services that promote financial resilience and confidence for individuals and communities.

As an accredited Financial Counsellor, you’ll bring specialist knowledge of credit, bankruptcy and debt collection laws, concession frameworks and hardship practices. You’ll guide your team through day-to-day operations, supervision and service improvement, while building strong partnerships across the community sector.

Working within VincentCare’s collegial and values-driven model, you’ll champion collaboration, transparency and continuous improvement to achieve the organisation’s strategic goals.

Key Selection Criteria

• Proven experience managing or coordinating community-focused programs, including people, performance and change management.
• Strong understanding of financial counselling frameworks and transparent financial management practices.
• Demonstrated experience providing effective, person-centred client support and case planning.
• Sound knowledge of the issues facing people in financial crisis or at risk of homelessness.
• Commitment to inclusive and responsive service delivery for LGBTIQ+, Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse communities and people with disabilities.
• Strong stakeholder engagement and partnership-building experience.
• Demonstrated commitment to social justice, human rights, and empowerment principles.

Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Career Development opportunities
• Employee Assistance Program
• We offer a workplace with a firm commitment to helping others.
• We are passionate about #SocialJustice.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close

 reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be made to Marie Murfet, Hume Community Hub Manager on 0428 316 385.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.